Act as the sole operational leader and architect of "LiT Academy," a comprehensive digital learning and leadership program. I manage end-to-end operations: platform administration, workflow automation, program development, and live event execution, partnering directly with the executive board to scale global impact. • Digital Academy Architecture & Scaling: Directed the full-cycle development and launch of 14 distinct enterprise-grade micro-certifications. Partnered with cross-functional Subject Matter Experts (SMEs) to extract their knowledge and productize it into scalable, high-impact learning tracks. • AI-Powered Program Delivery: Spearheaded the end-to-end design and delivery of the flagship 11-week "AI Super User Track." Managed 12 instructional modules, live session facilitation (via RingCentral), and the cross-functional coordination of 17 expert guest instructors and 9 judges for Capstone evaluations. • Digital Automation: Architected the entire community and delivery infrastructure within the Circle platform. Engineered and deployed over 100 complex automated workflows to seamlessly manage enrollments, module drip-releases, and credentialing pipelines without manual overhead. • Event Operations & Volunteer Management: Own the end-to-end production pipeline for annual virtual summits, currently leading operations for the May 2026 virtual event (2,000+ expected attendees) including RingCentral buildout and speaker readiness. Previously directed on-site volunteer operations for a 3-day in-person summit in San Francisco (1,000+ participants), successfully planning, onboarding, and coordinating a team of 130+ volunteers.

Operate as an Upwork Top Rated Plus program and operations consultant (100% Job Success), delivering process optimization, digital learning solutions, and scalable operational frameworks to an international client base across the USA, UK, Canada, Europe, LATAM, and the Caribbean. • CEO Advisory & Strategy: Partner directly with 10+ global CEOs and executive teams to execute digital transformation programs, optimize workflows, and align operations with core business strategies. • Fortune 500 Strategy (Confidential U.S. Firm): Refined high-level organizational content and operational solutions for enterprise clients worldwide. • Global Summit Strategy (GSPEN, Jamaica): Led needs analyses, agenda design, and journey mapping for a major international digital transformation virtual forum. • Enterprise LMS & Compliance: Led end-to-end implementation and administration of Canvas LMS for U.S. organizations. Drove major accreditation readiness (including Cognia) by aligning online curricula with state standards and managing rigorous compliance documentation. • Executive Leadership Programs: Designed comprehensive, bilingual (ENG/SPA) leadership curricula and digital initiatives tailored for CEOs and senior executives to support multicultural engagement globally.

Senior Program Facilitator – Global HR & Leadership Certificate Programs Apr 2024 - Dec 2024 · 9 mos Retained by executive request to direct end-to-end live virtual operations for 6 global certificate programs, flawlessly facilitating 60+ live sessions for an audience of 1,000+ international executives. • Owned the end-to-end participant experience across multicultural cohorts, managing breakout discussions, VIP speaker support, and real-time troubleshooting to ensure seamless behind-the-scenes operations. • Drove exceptionally high completion rates through clear communication, proactive problem-solving, and the delivery of post-program analyses. Executive Learning Consultant Nov 2022 - Mar 2024 · 1 yr 5 mos • Architected and developed comprehensive global learning programs, translating strategic goals into scalable digital academies and certificate tracks. • Designed end-to-end instructional learning solutions, curriculum frameworks, and interactive learning assets tailored specifically for the HR global community. Program Management, Educational Consulting and +4 skills Director of Learning May 2021 - Oct 2022 · 1 yr 6 mos Partnered directly with the Founder and CEO to design and implement the overarching e-learning and operational strategy for the HR global community. • Designed comprehensive instructional learning solutions and built the foundational technology architecture that allowed the organization's programs to scale globally. • Researched and evaluated emerging learning technologies, implementing the systems required to modernize program delivery for an international audience.

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