Led 50+ HR professionals in the Americas, APAC and EMEA who operate locally within a framework of company-wide and global initiatives with an emphasis on business partnership. • Delivered regular company-wide communications to create trust, support and engagement with company mission, values and culture, as well as HR initiatives, via All Company calls, video recordings, emails, intranet pages and articles, blogs, local office town hall meetings and coffee talks. • Achieved a 13% reduction in annual voluntary attrition rate from January 2022 to January 2023 and a 10% reduction in annual voluntary attrition rate from January 2023 to January 2024; 2024 voluntary attrition remained steady and below the software industry average. • Member of executive leadership team that identifies, plans and achieves short-term and long-term strategic goals that benefit our lenders, employees, customers and partners; regularly met with executive and senior leadership to build and maintain relationships and stay current with ever-changing business needs. • Member of AI governance and strategy task force, leveraging company partnership with Microsoft. • Integrated four acquired companies that more than doubled the company’s headcount with a focus on employee assimilation, systems and processes; developed playbooks to support value creation, integration and execution of future acquisitions. • Decreased annual spending on HR staffing, benefits plans and recruitment expenses; supported the company in crucial cost containment initiatives and reinvestment exercises. • Drove continuous improvement and evolution of scalable HR strategies, processes and systems in preparation for organic and inorganic growth. • Increased employee engagement scores in each semi-annual survey since 2021 with the HR Team consistently leading all other departments in highest overall scores. • Sustained track record of litigation avoidance through employee relations best practices and risk mitigation measures. • Enhanced full range of CSR programs including DEIB, inclusive hiring, accessible workplace, corporate giving, volunteerism, environment and sustainability. • Snapshot of new HR programs delivered as part of my signature employee initiatives campaign called “Centered Around You”: • 2023 – global title harmonization, leadership competencies and traits introduced, hiring manager training, mentor program, leadership training series with custom built content, promotion program with consistent criteria and approvals, succession planning at CEO +2 levels. • 2024 – transformed performance review rating structure, individual contributor training series with custom built content, global salary grading and mapping, succession planning at CEO +3 levels.

Led 20+ HR professionals in US and Canada including HR Business Partners, Payroll, Benefits, Immigration and HR operations; mentor for emerging HR talent; partnered closely with Global HR, Recruiting and Compensation groups. • Maintained consultative relationships with executive and senior leadership to optimize workforce and achieve business priorities; worked closely with internal client organizations such as Development, Cloud Operations, Legal, Finance, FP&A, Tax and IT. • Participated in global initiatives with HR colleagues in APAC, EMEA and the Americas, including title harmonization, performance management, internal mobility, and salary planning; in the Covid period, employee wellness and resources. • Handled all manner of employee relations issues; guided managers and employees on complex issues with an emphasis on preventing escalations and fair, equitable resolutions; experience with performance improvement plans, disciplinary actions, terminations for cause; extensive experience orchestrating mass lay-offs that include WARN and disparate impact analysis and OWBPA reporting. • Redeveloped and/or introduced new processes with a focus on increasing efficiency, accuracy and compliance. • Progressive policy implementation, examples include conversion of US PTO policy to a DTO and PSL policy that eliminated PTO accruals; enhancement of maternal and parental leave policies to be competitive with comparable companies; transformation of traditional performance reviews into a framework that promotes succession planning and a continuous feedback culture to foster discussions around performance, career progression and overall engagement; in the Covid period, implementation of a global WFH model with a focus on upskilling and cross-training in down-times. • Served as executive sponsor for global Infor CloudSuite HCM implementation, contributed to workflow development, evangelized system utilization by managers and employees; served as executive sponsor for US and Canada Ceridian Dayforce payroll implementation; promoted and enabled focus on departmental automation and a paperless HR environment. • Completed HR due diligence for more than 30 acquisitions, assessing HR-related risks, benefit and policy differences/harmonies, savings opportunities, cultural fit; integrated thousands of employees into the company with seamless transition to HCM, payroll and benefits. • Initiated relationship, and partner with a major global immigration law firm to maintain fully compliant immigration program including visa sponsorships (H1-B, L1-A, L1-B, F-1, OPT) and green card sponsorships. • Drafted and distributed relevant employee-facing HR communications that were concise, useful and culturally toned to match our business objectives. • Produced extensive reporting throughout the organization; examples include general headcount, compensation, span of control and turnover. • Oversaw North American HR budget and emphasize ROI on corporate spending. • Joined as an HR Advisor with SSA Global Technologies which was acquired by Infor.