• Served as the sole HR leader for a nonprofit youth services organization, acting as primary advisor to executive leadership on all workforce, compliance, and organizational matters. • Led a workforce restructuring from ~50 to ~20 employees, managing the full process — severance, documentation, regulatory compliance, manager coaching, and continuity planning — with zero legal incidents. • Built and standardized HR infrastructure including policy frameworks, an employee handbook, performance management processes, and onboarding systems aligned with trauma-informed care standards. • Partnered with executive leadership on complex employee relations matters, coordinating with external investigators to ensure compliant, well-documented, and fair outcomes. • Developed leadership coaching initiatives and culture programs to rebuild team cohesion and engagement during a period of significant organizational change.

• Provided fractional HR support to small and mid-size businesses across trucking & logistics, IT, e-commerce, and trades — companies ranging from 10 to 100 employees. • Designed and implemented recruitment frameworks, onboarding programs, and performance management systems tailored to each client's operational needs. • Conducted HR compliance audits and updated policies to align with federal and state labor regulations, reducing exposure for clients without dedicated HR staff. • Advised executive leadership on workforce planning, compensation structure, and internal mobility as organizations scaled.

• Built the company's first HR function from scratch, scaling people operations from 10 to nearly 80 employees while establishing the policies, systems, and structure to support rapid growth. • Improved year-over-year retention to 72% through targeted culture initiatives, structured onboarding, and proactive employee development programs. • Led full-cycle recruitment strategy across multiple departments during a period of aggressive expansion, improving hiring consistency and reducing time-to-fill. • Designed and implemented a 360° performance review framework and accompanying employee development programs. • Managed employee relations matters including workplace investigations, conflict resolution, and corrective action, while advising leadership on compensation and performance decisions.

SHRM Senior Certified Professional

Society for Human Resources Management

2026 - 2029