Create SEO-optimised content, blogs, guides and web copy for clients across travel, hospitality, education and lifestyle sectors. Develop content strategies that improve search rankings, increase traffic and boost brand visibility. Managed and grew multiple social media accounts, increasing engagement and follower numbers significantly. Work with clients in UK, France and across Europe, delivering projects to deadlines and budget. Key achievement: Built and ran successful bilingual education/travel platform, reaching thousands of users and establishing strong online authority. Hospitality & Tourism Roles | Various Locations | 2012 – 2017 Worked in hospitality and travel services including front-of-house, customer relations and operations roles — gaining deep insight into how the tourism industry works from the ground up. Gained fluency in French while living and working in France, dealing with international visitors and managing bookings/ enquiries in both languages. Delivered high standards of customer service and problem-solving in fast-paced environments. Previous IT & Administration Roles | UK | 2005 – 2012 Background in IT support and administration which gives me strong technical knowledge, excellent organisational skills and the ability to manage websites and digital systems confidently.
Hotellerie & Restauration / French Language & Hospitality Certifications
GRETA, Sens, France
2019 - 2026
Cybersecurity Certification - Level 3
NCFE (UK)
2024