Conducted market research across France, Belgium, Switzerland, and Luxembourg to identify target segments and partnership opportunities in medical tourism. Represented the hospital group at healthcare fairs in France, managing on-site coordination and direct engagement with prospective partners. Engaged and qualified potential partners, supporting the development of new international collaboration opportunities.

Coordinated international patient admissions and treatment process across French- and English-speaking markets. Conducted business development visits in North Africa, engaging with partners and introducing services to new agencies. Supported pricing and documentation for international patient cases in coordination with partner agencies.

Managed a high-volume regional patient portfolio across international French-speaking markets, combining partner-based referrals, direct patient inquiries, and hospital coordination. Contributed to a pipeline exceeding 4.6M USD in recorded treatment quotations, converting around 75% of inquiries into priced medical opportunities. Managed a multi-channel pipeline, with approximately 65% of flow driven by outbound and 35% by inbound channels. Maintained strong pipeline control and follow-up discipline, with over 90% of cases showing recorded patient follow-up, ensuring continuity across all stages. Coordinated the full patient journey end-to-end, including hospital referral, medical feedback, pricing, patient communication, and post-treatment follow-up, ensuring fast progression with same-day hospital referrals and rapid response cycles. Developed and managed relationships with agencies, doctors, referral partners, and individual contacts, while securing agreements with national health authorities and contributing to institutional healthcare partnerships. Acted as the main liaison for VIP patients and high-level delegations, and conducted business development visits across multiple markets, aligning patient needs with appropriate hospitals and treatment pathways.

Developed cross-border partnerships between Turkish firms and African stakeholders across healthcare, construction, and defense sectors. Conducted on-site visits in Africa and held direct meetings with ministers and senior officials across health, construction, and urban development sectors to support joint projects. Contributed to bilateral cooperation initiatives through involvement in D.E.I.K.(Foreign Economic Relations Board of Turkey) business councils.

Established a region-based international patient coordination model, transforming a fragmented structure into a scalable operational system. Defined team structure and responsibilities across multiple regions, ensuring consistent execution and accountability. Managed institutional partnerships, including embassies, resolving critical operational issues and restoring continuity. Secured new international agency agreements across multiple markets during the COVID-19 period, maintaining patient flow despite reduced global mobility.

Marketing Communication Certificate

University of Galatasaray

Health & Safety at Work Certificate

MLP Care Academy