Directed large-scale operational transformation initiatives across multi-site distribution and warehouse operations, supporting the integration of four organizations into a single operating platform through process standardization, operational alignment, and leadership coordination. Led continuous improvement initiatives that increased facility revenue from $5.5M to $12.6M while significantly improving operational efficiency and workforce performance. Managed the implementation of RF scanning technology across a 2.3 million square foot distribution network to improve inventory accuracy, workflow visibility, and operational control. Drove warehouse productivity improvements from 87 to 148 CPMH within one year through process optimization, accountability measures, and performance management. Championed safety and risk reduction programs that lowered workers’ compensation costs from $225K to $36K. Built and developed a strong leadership pipeline by mentoring and promoting 11 employees into management positions, strengthening organizational capability and succession readiness.

•Led enterprise-wide customer service transformation initiatives supporting 83 warehouse locations and more than 3,200 customers across a complex distribution network. Directed the centralization of customer service operations, delivering approximately $1.5M in operational savings through organizational redesign, process improvement, and enhanced service efficiencies. Oversaw implementation initiatives related to rate management, detention reporting, and standardized overage, shortage, and damage (OS&D) processes to improve consistency, visibility, and customer satisfaction. Collaborated cross-functionally in the development, testing, and rollout of Track & Trace customer portal technology, enhancing shipment visibility, communication, and customer experience.

Directed regional operations for 12 distribution and production facilities encompassing more than 83 million cubic feet of operational capacity. Held full operational and financial responsibility for a portfolio generating more than $66M in annual revenue, ensuring performance, service, and profitability objectives were achieved across multiple sites. Led labor optimization initiatives through the implementation of labor management standards, workforce planning, and continuous process improvements that reduced operating costs and improved productivity. Championed a utilities optimization initiative that generated more than $545K in cost savings through improved energy management, operational efficiencies, and facility performance enhancements.

Managed large-scale operational responsibilities supporting a network generating more than $3B in revenue across complex distribution and supply chain environments. Developed and implemented labor tracking and workforce management tools that improved operational visibility, increased productivity, and reduced labor costs by $165K. Led operational improvements focused on produce handling, storage practices, and perishable inventory management to enhance product quality, inventory control, and service performance. Supported labor relations strategies and operational leadership initiatives during union avoidance campaigns by strengthening employee engagement, communication, and frontline leadership effectiveness.

Led regional warehousing and logistics operations across seven facilities with full responsibility for operational performance, customer service, labor management, financial results, and profitability within a multi-site distribution network. Managed operations supporting more than $35M in budgeted revenue while driving continuous improvement initiatives focused on efficiency, service quality, and cost control. Reduced claims costs by 18% through root cause analysis, corrective action planning, and the application of Lean and Six Sigma methodologies. Developed and implemented a new claims management system that streamlined reporting and resolution processes, generating an estimated $385K in labor savings. Directed three greenfield warehouse startups utilizing internal regional teams, successfully avoiding approximately $750K in projected startup costs while ensuring timely operational readiness. Led the development and implementation of an internal audit and quality assurance program that improved operational performance scores by 26%. Additionally, oversaw the startup and operational execution of a new bread production facility, ensuring successful launch, process stability, and operational performance.

Founded and grew a warehousing and logistics company from a startup operation into a multi-site distribution network with six warehouse facilities generating more than $18M in annual revenue. Expanded operations across Texas and Illinois, including facilities located in Fort Worth, Grand Prairie, Houston, Alliance, Haltom City, and West Chicago. Directed all aspects of business operations including logistics strategy, warehousing, transportation, customer service, staffing, safety, and financial performance while building a scalable operational infrastructure to support rapid growth. Developed and implemented standardized operating procedures and performance-driven processes that improved efficiency, service consistency, and operational execution across the network. Successfully positioned and sold the business in 2024 following sustained growth and operational expansion.

Lead operational turnaround and performance improvement initiatives for warehousing, logistics, and distribution organizations focused on increasing efficiency, profitability, and operational stability. Conduct comprehensive operational audits, labor evaluations, and productivity assessments to identify performance gaps, cost reduction opportunities, and process improvement initiatives across supply chain operations. Support mergers and acquisitions activities through operational due diligence, integration planning, transition management, and post-acquisition operational alignment. Advise executive and operational leadership teams on warehouse startups, process standardization, labor management strategies, and scalable operating models to support growth and performance objectives. Develop and implement operational improvement strategies centered on inventory control, throughput optimization, safety performance, workforce productivity, and service execution. Partner with organizations to evaluate organizational structures, assess leadership bench strength, and support management development initiatives that strengthen operational leadership capabilities and succession planning.