Executive coach, leadership advisor, and facilitator working with leaders, management teams, entrepreneurs, and organisations in leadership, organizational development, collaboration, and sustainable performance. Supports leaders and teams in complexity, growth, and change through executive coaching, team development, workshops, and strategic advisory. Works with leadership effectiveness, psychological safety, communication, collaboration, and organisational clarity in both private and public sector organisations.

Senior leadership role with end-to-end responsibility for international customer operations in a regulated and high-accountability environment. Led and developed customer service and operational teams across seven language markets and four countries, with focus on operational excellence, organisational performance, customer experience, and continuous improvement. Responsible for building and transforming teams, structures, and ways of working in complex international operations, driving cross-functional collaboration and operational alignment across multiple business areas. Led and contributed to strategic and operational initiatives including agile and lean development, incident management, process improvement, business negotiations, due diligence processes, and support for new market entries and expansion initiatives. Established and governed the Voice of Customer program, strengthening the organisation’s ability to systematically use customer insight in strategic and operational decision-making. Acted as a trusted leadership partner in developing customer-centric ways of working, improving collaboration, and elevating customer knowledge and service quality across the organisation.

Co-founder and CEO of Worklandia, a co-working office and community for entrepreneurs and remote workers in Åland. Responsible for daily operations, business development, partnerships, customer relationships, and development of the community and workplace environment. Worked with entrepreneurs, small businesses, and remote professionals to create networks, collaboration opportunities, and sustainable ways of working in a modern and entrepreneurial environment.

Project Leader for EU (Eruf) Project SuFi (Sustainability in Finance). Responsible for leading and coordinating internal project team in a cross-border collaboration between higher education institutions in the Baltic Sea region. Project goal was to design and implement a new higher education course within Sustainability in Finance.

ICF Associate Certified Coach (ACC)

International Coaching Federation

2021

HHJ - Hyväksytty Hallitus Jäsen

Tampereen kauppakamari & Hallituspartnerit ry

2024