Acted as the primary point of contact for stakeholders across the EMEA region, ensuring timely handling of requests, issue resolution, and operational follow-ups. Supported procure-to-pay (P2P) processes including ordering parts, tracking deliveries, maintaining inventory records, and coordinating with suppliers to support operational continuity. Managed and tracked operational workflows through ERP systems (SAP, Oracle, JD Edwards), ensuring accurate documentation and timely follow-up. Collaborated with sales, logistics, procurement, finance, and engineering teams to coordinate operational requirements and resolve process-related issues. Monitored schedules, tracked service requests, and ensured timely completion of activities to maintain service quality standards. Maintained detailed documentation, KPI reports, and operational records using Excel and Power BI, ensuring accuracy and transparency. Investigated and resolved discrepancies and operational issues proactively to minimise delays and improve service outcomes. Contributed to Kaizen and Continuous Improvement initiatives to improve workflow efficiency and communication processes.

MANUFACTURING CORE TOOLS (APQP, PPAP, PFMEA, MSA, SPC)

Omnex Inc BMS/105/MCT

Credential ID: BMS/105/MCT

German B1

DTZ