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Sue Nigoghossian

Senior Communications Leader | Internal Communications · Employee Engagement · Transformation

About Me

I'm a senior global communications leader with a career built across the full spectrum of integrated communications, now channeling that enterprise-wide perspective into internal communications and organizational transformation. My experience bridges employee experience with external brand strategy, translating business priorities into compelling narratives that engage stakeholders, enable change, and strengthen organizational resilience. At Ford Motor Company, I operated at enterprise scale, leading internal communications for 170,000+ employees globally, orchestrating a global vehicle reveal across 15 time zones over a 2-year go-to-market strategy, and building Ford's reputation and communications function across 12 markets in the Middle East & North Africa. My career has been defined by operating across diverse cultures and markets, and the cultural fluency that came from that experience is among my greatest professional assets. What I bring to an organization: • Function-building capability: built communications teams, governance frameworks, and channel strategies from the ground up in complex, multicultural environments. • Executive-level counsel: strategic communications advisor to senior leadership across culturally complex markets. • Full-spectrum expertise: internal communications, transformation & change communications, employee engagement, brand reputation, and crisis. • Cross-functional collaboration: bringing others along the journey with empathy and efficiency. Complex communications challenges are where I do my best work and I’m always open to connecting with communications leaders and teams doing interesting work. Let's connect! Internal Communications · Employee Engagement · Transformation Communications · Brand Reputation · Product Launch Communications · Executive Counsel · Function Building · Multicultural Communications · Employee Advocacy · Stakeholder Alignment

Jurisdiction

United States

Notable Employer

  • Internal Communications Manager at Ford Motor Company
  • Product & Brand Communications lead | International Markets Group at Ford Motor company
  • General Manager, Communications - Middle East & North Africa at Ford Motor Company

Experience

Seniority LevelDirector
Years of Experience20+ years
Current StatusActive
Internal Communications ManagerNotableFord Motor Company
2022 - 2026

Led internal communications, employee engagement and advocacy strategy and execution during one of Ford's most significant transformations in decades. • Drove improvement in employee engagement scores by modernizing Ford's global internal communications ecosystem (intranet, employee app, newsletters and signage) optimizing content strategy and storytelling through performance analytics. • Architected enterprise-wide communications governance frameworks, channel standards, and SOPs adopted across global internal communications teams. • Scaled Ford's employee advocacy programs (#WeAreFord and #FordInfluencer) amplifying organic reach during key company moments. • Designed and delivered flagship engagement experiences connecting 4,000+ employees, suppliers, and dealers to Ford's transformation strategy earning a 2024 PRWeek Awards Finalist recognition. • Piloted AI-enabled workflows and tools reducing content production costs by ~90%.

Product & Brand Communications lead | International Markets GroupNotableFord Motor company
2019 - 2022

Led communications strategy and reveal preparedness across Africa, Middle East, Asia Pacific & ANZ for the new Ford Ranger aligning cross-functional and regional teams around unified go-to-market narratives across diverse and complex markets. • Architected and led the communications strategy for the Ford Ranger reveal across 15 time zones aligning Engineering, Design, Manufacturing, Marketing, and regional teams around a unified two-year go-to-market narrative. • Delivered a fully virtual global media reveal during the pandemic, maintaining media and stakeholder engagement across international markets despite lockdowns and complex cross-regional dependencies. • Launched #RangeHer, an insight-driven campaign targeting female influencers across South Africa, GCC countries, Thailand, and Vietnam driving positive sentiment and consideration among a key growth audience.

General Manager, Communications - Middle East & North AfricaNotableFord Motor Company
2015 - 2019

Built and led Ford's communications function across 12 markets from Saudi Arabia to Morocco covering product, corporate, employee, CSR, dealer, and reputation communications. • Built Ford's entire MENA communications function, establishing brand strategy, agency partnerships, stakeholder frameworks, and operating rhythms across 12 culturally diverse markets. • Orchestrated communications efforts around "Welcome to the Driver's Seat", Ford's landmark campaign following the historic lift of Saudi Arabia's driving ban, securing international media placements and launching Driving Skills for Life for Her, a first-of-its-kind female driver empowerment program. • Delivered the Mustang on Dubai's Burj Khalifa activation during Ford Mustang's 50th anniversary, with Executive Chairman Bill Ford in attendance a world-record brand moment with global visibility. • Founded and scaled Ford's MENA CSR platform across 12 markets, encompassing Conservation & Environmental Grants, Warriors in Pink breast cancer awareness, and Driving Skills for Life teen safe driving initiatives. • Served as regional spokesperson and senior communications counsel to MENA executive leadership and dealer principles, managing crisis response, high-stakes media relations, and stakeholder engagement. Earlier career at Ford Middle East featured establishing Ford's communications infrastructure across the GCC and Levant region during the company’s regional foundational growth phase, developing brand voice, media relationships, dealer communications, and product launch capabilities from the ground up.

Education

Degree of Bachelor of ArtsNotre Dame University, Lebanon
1988 - 1992

Skills

Core skills10
Interests0
Languages3

Skills

Internal Communications
Strategic Communications
Change Communications
Employee engagement
Brand Reputation
Executive counsel
Event production
Employee advocacy
Budget management
Content creation

Languages

English
Arabic
French