Chairman, CEO & President of SpringBig (OTCQB: SBIG), a ~$23M publicly traded Artificial Intelligence (AI) marketing automation and omni-channel CRM SaaS platform serving regulated retail verticals (cannabis, iGaming, casino, alcohol, and nutraceutical) across the United States and Canada. Joined through SpringBig's acquisition of VICE CRM, the AI-driven MarTech platform I founded, and led post-merger integration (PMI). Led a full operational turnaround and restructuring: Delivered three consecutive quarters of positive Adjusted EBITDA in 2025 and positive Adjusted EBITDA again in Q1 2026, returning the company to profitability (Q3 2025: net income of $0.2M and operating income of $0.6M) on gross margins above 70%. Maintained a high-quality recurring revenue base, with subscription revenue of roughly 85 to 88% of total revenue, and generated positive cash flow from operations ($0.4M for the nine months ended September 30, 2025). Drove cost discipline that reduced operating expenses ~21% year-over-year, renegotiated vendor contracts, and cut lease obligations by $3.2M (about 75% lower monthly rent). As Chairman of the Board of Directors, owned corporate governance, investor relations, quarterly earnings calls, and SEC reporting. Launched AI-native product features, refactored front-end application, and completed integration of VICE CRM.
General Manager & Vice President, CRM Software at WM Technology (NASDAQ: MAPS), a $200M+ revenue public SaaS platform that completed a SPAC Initial Public Offering (IPO) at a $1.5B valuation in 2021. Joined through WM Technology's acquisition of Sprout, the CRM and MarTech company I founded, and led post- merger integration of the business. Ran the CRM software business unit with full P&L responsibility- budgeting, forecasting, and operational oversight - delivering ~40% annual revenue growth in Annual Recurring Revenue (ARR) across the US and Canada.
Founded and scaled a venture capital-backed vertical SaaS CRM and omni-channel MarTech platform (SMS/MMS, email, push, loyalty, digital wallets, marketing automation, analytics, and point-of-sale and e-commerce integrations) built on carrier and CPaaS infrastructure. Scaled to 500+ retail customers with campaigns reaching 2M+ consumers and Net Revenue Retention (NRR) above 110%. Raised venture capital, built the leadership team, and led the sell-side Mergers and Acquisitions (M&A) process, including due diligence and negotiation, through a $30M+ exit to WM Technology / Weedmaps (NASDAQ: MAPS) shortly after its 2021 Initial Public Offering (IPO).
Founded and led a bootstrapped fintech (financial technology) CRM and mobile-marketing SaaS platform serving banks, credit unions, mortgage lenders, and real estate firms in the financial services industry. Profitable in year one through disciplined Go-to-Market (GTM) execution; navigated the 2008 financial crisis and led the sell-side acquisition process to Ellie Mae (NYSE: ELLI), later acquired by Thoma Bravo (Private Equity) and Intercontinental Exchange for $11B.