Head of Operations / Head of Business Operations / Chief of Staff. 15+ years building the operational infrastructure that turns strategy into execution across 30+ countries, with direct P&L and cost-center ownership. Track record: negotiated $3.9M+ in contracts with a 20% cost reduction, scaled a vendor and supply network from under 30 to 300+ partners across 170+ destinations, and cut operating errors 80% through process redesign. When COVID hit, I renegotiated 25+ international leases in a single week and preserved about 90% of financial exposure, with zero layoffs. The pattern across my career: I get hired into something unstructured or half-built, and I build the budgets, vendor relationships, systems, and teams that let it run without daily firefighting. In most of my roles I've been replaced by three or four people after I left, which says more about the real scope than any job title did. I'm currently adding to that base with Google Data Analytics and Airtable certifications, working toward deeper P&L ownership and company-level strategy. Open to full-time roles and senior fractional engagements (20-30 hrs/week), available immediately. Targeting: Head of Operations, Head of Business Operations, Chief of Staff, Strategic Operations Lead, Head of Workplace Experience, and operations or vendor/travel-supply management roles. Based in Barcelona. Remote across EMEA, or hybrid/on-site in Barcelona and Madrid.