Founded and lead an AI-enabled workforce platform connecting students, employers, and educational institutions through project-based work experiences. Built and managed an AI-enabled marketplace platform serving multiple stakeholder groups. Evaluated business models, pricing strategies, customer acquisition approaches, and operational workflows. Developed AI-powered matching and workflow systems supporting more than 5,000 projects and a 98% completion rate. Conducted extensive market research, customer discovery, and performance analysis to guide product and business decisions. Analyzed user behavior, operational performance, and platform effectiveness to identify opportunities for improvement. Produced reports, recommendations, and strategic insights used to support growth initiatives and customer success. Business Impact Generated more than $2.5M in marketplace activity. Achieved 86% customer retention. Built scalable systems supporting multiple customer segments and revenue streams. Worked with Microsoft, Gates Foundation, CEMD, US News

Evaluated AI-generated business, entrepreneurship, financial analysis, and startup strategy content to improve model performance and output quality. Performed structured evaluations of AI-generated outputs using established quality frameworks. Conducted side-by-side comparisons of model responses to assess quality, accuracy, completeness, and relevance. Verified factual accuracy through research and evidence-based validation. Identified reasoning flaws, unsupported conclusions, inconsistencies, and hallucinated information. Reviewed business plans, startup scenarios, financial forecasts, market assessments, and strategic recommendations. Delivered detailed written justifications supporting evaluation decisions. Applied quality standards consistently across large volumes of business and financial content. Provided actionable feedback used to improve AI model performance and response quality. Relevant AI Evaluation Experience Evaluated hundreds of AI-generated business and financial outputs. Assessed reasoning quality, factual accuracy, and recommendation validity. Produced structured written feedback used to improve model performance. Applied objective evaluation criteria across complex business scenarios.

Led strategy, operations, product development, and business analysis across a $130M+ portfolio serving higher education institutions and workforce organizations. Drove 55% revenue growth and 400% customer expansion through data-informed decision-making. Led cross-functional teams spanning product, engineering, operations, sales, and marketing. Conducted market analysis and customer research to guide product and growth strategies. Evaluated performance metrics and operational processes to improve outcomes and efficiency. Produced business cases, strategic recommendations, and performance assessments for executive stakeholders. Product, Operations & Business Leadership Roles | Pearson | 2001–2012 Managed enterprise SaaS products and operational initiatives. Led process improvement efforts and customer experience enhancements. Conducted market analysis, business planning, and operational reviews. Partnered with stakeholders to evaluate opportunities and implement solutions.

AI For App Building

Google

2026

Credential ID: J5RMXLF2TNPJ

AI Professional

Google

2026

Credential ID: 2OHZRRUUH9HC

AI for Research

Google

2026

Credential ID: WTERQXAVWXUL