Drive profitable growth by leading all business functions—sales, marketing, support, and technology—with full P&L accountability. Architect AI-powered SaaS solutions, enhancing client retention and expanding service offerings in cloud and cybersecurity. Spearhead strategic initiatives to integrate AI-driven analytics and cloud infrastructure, delivering scalable, client-centric solutions. • ▸ Revenue & P&L Leadership: Owned full enterprise P&L and scaled the business from ~$600K to $20M+ ARR — a 33× increase — by shifting the model from product to recurring-revenue managed services and cloud. • ▸ International Expansion: Grew operating footprint from The Bahamas into 4 additional Caribbean & LATAM markets, plus a Canadian sister entity — establishing leadership, operating model, and partner ecosystem in each market. • ▸ Recurring-Revenue Portfolio: Launched Managed Security, Managed Networking, AI-influenced cloud, and on-prem edge management services — materially lifting recurring-revenue mix and gross margin. • ▸ Operational Transformation: Defined company structure, hired the executive team, and implemented enterprise systems (Finance, CRM, HR, Marketing) to support multi-country scale. • ▸ Strategic Partnerships: Established C-level relationships with Microsoft, Google, AWS, Veeam, VMware, and Darktrace — driving co-sell, co-marketing, and joint solution development. • ▸ Resilient Growth: Grew revenue and headcount through COVID-19 while peers contracted; frequent industry panel speaker elevating brand and category awareness.