Strategic Leadership & Executive Influence Co-founded an internal innovation incubator — built and landed the business case with senior executive leadership to transform how the Product & Technology org approaches rapid iteration and prototyping. Architected a renegotiation strategy across two strategic ERP/CRM partnerships, combining competitive positioning and internal enablement to retain at-risk customers. Developed a go-to-market and environment strategy with significant projected new revenue, aligning sales motions, value-based pricing, and competitive analysis across the org. Defined and evangelized a Partner Marketplace strategy. AI-Native Product & Platform Innovation Pioneered the company's first MCP integration with an external vendor; currently building A2A experiences with major ecosystem partners. Defined and executed a data virtualization strategy for integration — enabling scalable upmarket growth while eliminating intermediate data movement and serving as a foundational component of a broader semantic layer initiative. Built and launched an internal AI Academy — a structured upskilling program to train PMs to design and ship probabilistic, AI-native features. Led an AI hackathon team to an org-wide first-place win; the resulting feature is on the product roadmap. People Leadership & Organizational Design Hired, coached, and scaled a team of Sr. to Principal PMs across distributed locations; implemented structured performance coaching that resulted in multiple promotions. Operate as a player-coach — staying hands-on in the work while raising the ceiling for the team through coaching, enablement, and culture-building. Transformed the product development lifecycle by introducing a rapid iteration and connected prototype phase — moving beyond static mockups to fully functional prototypes wired to live APIs, putting real experiences in front of customers well before engineering investment and sharpening signal quality through deep product telemetry.

Directed post-acquisition integration of a business unit into the core product suite, ensuring a unified customer experience across platforms with zero customer attrition during the transition. Defined and evangelized an integration & data framework roadmap with executive leadership, securing buy-in and funding for a multi-year platform overhaul central to the company's AI strategy. Managed strategic partner relationships to deliver joint solutions, measurably improving customer retention. Oversaw backlog and execution across multiple global engineering teams (~35 developers), aligning deliverables with company-wide initiatives across distributed time zones.