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Judd Muir

iGaming Consultant | Fractional COO | Helping iGaming Brands Launch, Grow, & Scale

About Me

I’m an iGaming operations specialist with 17 years of experience launching, running, and scaling online casinos across multiple markets. My career has covered CRM, marketing, platform operations, payments, and full P&L ownership — giving me a 360° view of what makes an online casino succeed. Today, I help operators and investors build resilient, compliant, and profitable gaming businesses. My focus is on practical, hands-on solutions: structuring licensing and compliance, selecting the right platform, solving payments, establishing acquisition pipelines, and designing retention strategies that actually move the needle. I’m driven by operational clarity and sustainable growth. Whether it’s building KPI frameworks, optimising customer support, or unblocking payment friction, I work with teams to turn scattered operations into focused, scalable systems. If you’re launching an online casino, fixing an underperforming one, or want experienced leadership to stabilise operations, I can help.

Jurisdiction

Andorra

Experience

Seniority LevelExecutive
Years of Experience15-20 years
Current StatusActive
iGaming Consultant & Fractional COO | Licensing, Operations & GrowthSelf-Employed
2023 - Present

Drawing on 17 years of iGaming experience in a variety of roles, I provide consultancy services on all aspects of launching and operating online casinos. ☑ Getting Started: Licensing, Compliance, Selecting the right platform and service providers. Building a business plan and a financial model. ☑ Solving Payments: Identifying and integrating stable and reliable Payment Providers in target markets. ☑ Finding Customers: Building affiliate and media acquisition funnels that deliver high-value depositing customers ☑ Retaining Customers: Implementing retention programs, choosing CRM tools, and implementing rock-solid Customer Support. ☑ Informing Smarter Decisions: KPI frameworks, BI setup, and reporting cadence to drive focus and profitability

OwnerNymble Marketing
2008 - Present

Online Marketing Consultancy with extensive experience in competitive verticals including online gaming, travel, and online dating.

Skills

Core skills0
Interests0
Languages2

Languages

English
Spanish