PriceSmart is a publicly traded membership warehouse club operator serving 14 countries throughout Central America, the Caribbean, and South America. Responsible for the strategic leadership of IT Shared Services, including Information Security, Infrastructure & Reliability, Enterprise Architecture, Data Management, Agile/QA Center of Excellence, IT Business Operations, and regional technology support. Leads technology transformation initiatives, governance, operational excellence, cybersecurity, and enterprise data strategy across the organization. • Reorganized and transformed the IT Shared Services organization, aligning infrastructure, cybersecurity, architecture, data management, agile delivery, and business operations under a unified operating model • Established enterprise-wide Agile, SDLC, DevOps, and governance standards to improve delivery predictability, accountability, quality, and technology risk management • Launched the Elysium enterprise data platform initiative to create a single source of truth for analytics, reporting, governance, and AI enablement across the business • Directed cybersecurity, infrastructure modernization, disaster recovery, risk management, and compliance programs supporting global retail, distribution, and corporate operations • Led adoption of AI technologies, governance frameworks, and enterprise standards for responsible use of generative AI across technology teams and business functions • Built and developed an international leadership team spanning information security, infrastructure, enterprise architecture, data management, IT business operations, and agile delivery functions • Established technology governance, operational metrics, executive reporting, and risk oversight processes to improve visibility, accountability, and strategic alignment with corporate objectives • Partnered with executive leadership to define and execute multi-year technology modernization strategies
U.S. Expediters, Inc. is located in Stafford, TX, United States and is part of the Medical Equipment & Supply Wholesalers Industry. CPAP.com is a family owned and operated business dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy. CPAP.com was formally established in 1999. • After a part time CTO consulting role, was asked to join CPAP.com to prepare the company to go public or to be acquired. • Started development of a new eCommerce platform in July that will launch as beta in March, 2021 and MVP completed and launched in July, 2021. • Trained Technology, Senior Leadership Team, and management on Agile principles using custom content developed specifically for CPAP.com • Rolled out Apple Pay in 3 months (3rd qtr. 2020) which has raised gross margin by an estimated $1.8M per year. • Rolled out improved site search in 3 months (3rd qtr. 2020) which has raised gross margin by an estimated $950k per year.
Crane Worldwide Logistics is one of many companies owned by Jim Crane, who also owns the Houston Astros. Crane is a leader in supply chain solutions with 120 locations across 26 countries with expertise in trade compliance, Foreign Trade Zones and strategic consultative services. • Started up and lead an Agile PMO Office for all projects in the company based. • Rolled out Agile to entire company and worked with training department to create an online training and certification program called CAP – Crane Agile Practitioner. • Managed development of APIs for Netflx to integrate with Crane. • Hired development team to build web based applications and integration framework.
Blinds.com is one of the largest e-commerce retailers in the world. $250MM company that was acquired by The Home Depot in 2014. • Integrated with Home Depot, Perform due diligence on acquisitions. o Conveyed our IT plans, architecture and methodologies to potential investors. o Ensured our systems scale to keep up with our fast-growing business. o Established Agile principles throughout company, manage all development, and develop a world-class eCommerce platform upgrade. o Brought more structure and consistency to the IT department. • Migrated the Home Depot’s Custom Blinds to our ecommerce platform “Autobahn”. o We delivered on-time, on-budget and immediately improved THD custom blinds sales by 10X! Other products were migrated as well, and more were in development. • Acquisition by The Home Depot: Prepare GCC to go public or to be acquired. o Managed the IT due diligence with THD which went very smoothly because we were prepared, knowing the types of things that they would want to see. • Migrated to a hybrid cloud environment in preparation of rapid scaling. • Autobahn ecommerce Platform: Maintained 20% year over year growth on legacy ecommerce platform while building a new, state of the art platform for easily selling highly customizable products. $250MM in sales will pass through Autobahn in 2017. Running within AWS, was highly scalable and running at 99.99% uptime. • Dual Factor Authentication: To improve security we added Duo dual factor authentication which provides a time-constrained code through a cell phone or fob to use along with Active Directory credentials to ensure valid access. • Acquisition of American Blinds: Performed due diligence on this previously $75MM company which had dropped to $21MM. o Managed IT teams of both companies during an extremely fast migration (3 months) bringing over their blinds business to our Alliance platform and their wallpaper business with 65,000+ products. o Reverse engineered their systems since they had no documentation. • Implemented an Agile software development lifecycle to bring consistency and stability to the development process, which eventually spread to the way the entire company runs projects. • IT Metrics: Created dozens of metrics for measuring change tickets, SLA’s, projects, network performance, website performance. Reviewed metrics each week with senior leadership team. Presented metrics at two CEO roundtable events. • Due Diligence for New Ecommerce Platform: Completed due diligence on several candidate companies. Managed relationship with all vendors, completed total cost of ownership, evaluated technologies. • Improve Reliability: Implemented automated processes to migrate to dev, test, UAT, QA, Prod. Significantly improved reliability and virtually eliminated having to revert to previous release.
Certified Scrum Professional
Agile Alliance
PMP
PMI
2005
Certified Java Developer
Sunsoft