• Supported the Director, Assistant Director, Senior Administrative Officer, Administrative Officer, and multiple Branch Chiefs as a trusted executive partner responsible for complex calendar management, executive communications, and daily business operations. • Managed complex executive calendars involving competing priorities, leadership meetings, and cross-functional stakeholders, significantly reducing scheduling conflicts and improving executive productivity. • Coordinated domestic and international travel for more than 250 employees and senior executives, including itineraries, travel authorizations, passports, visas, expense reconciliation, and traveler support. • Planned and executed executive meetings, leadership retreats, conferences, organization-wide events, and VIP visits while coordinating internal and external stakeholders. • Prepared executive briefings, PowerPoint presentations, reports, correspondence, meeting agendas, and decision-support materials for senior leadership. • Managed Microsoft Teams and SharePoint collaboration sites, document repositories, and workflow processes that improved accessibility and organizational efficiency. • Screened and prioritized executive communications, maintaining confidentiality while responding with sound business judgment. • Represented executive leadership on cross-functional initiatives involving administrative operations, budgeting, travel, and organizational planning. • Coordinated conference rooms, meeting logistics, audiovisual requirements, catering, and visitor support for executive meetings. • Supported budget planning, expense reporting, procurement tracking, and operational reporting for executive leadership. • Led implementation of a digital scheduling system that reduced executive meeting preparation time by 40% and improved team productivity by 25%. • Integrated AI-driven tools into daily administrative operations, improving data accuracy and decision-making speed by 35%. • Spearheaded procurement operations supporting a $50M annual budget, achieving a 20% reduction in costs through strategic sourcing and contract renegotiation. • Managed contracts ranging from $25,000 to $50M, negotiating favorable terms while maintaining compliance with procurement regulations. • Managed supplier selection and negotiations for contracts totaling $30M annually, achieving average savings of 18%. • Served as Purchase Card Agency Organization Program Coordinator (A/OPC), strengthening procurement compliance and internal controls. • Conducted procurement forecasting, market research, and spend analysis to improve purchasing efficiency by 20%. • Developed procurement policies and procedures that improved operational efficiency by 15%. • Managed vendor relationships, invoice issue resolution, and payment processing in collaboration with finance teams. • Conducted budget analysis, financial forecasting, and reporting activities to support strategic planning and operational decision-making. • Managed records management and data entry initiatives that improved accuracy and efficiency by 18%. • Developed automated data management solutions using Python and SQL, improving data processing efficiency by 35%. • Managed contracts ranging from $25,000 to $50M, ensuring compliance, negotiating favorable terms, and maintaining strong supplier relationships. • Led negotiations on a $50M contract, achieving a 27% cost reduction while balancing organizational objectives and supplier requirements. • Conducted pre-award and post-award activities, ensuring compliance with procurement regulations and improving contract administration. • Managed vendor relationships, resolved invoice discrepancies, and collaborated with finance to ensure timely payment processing. • Gathered and analyzed contract, grant, and administrative expense data to support budgeting and executive decision-making. • Optimized executive reporting processes, reducing report preparation time by 60% through automation and improved data accessibility. • Developed policies and procedures that improved financial and operational efficiency by 15%. Managed procurement operations supporting a $50M annual budget, achieving a 20% reduction in costs through strategic sourcing and contract negotiations. • Managed supplier selection and negotiated contracts totaling $30M annually, achieving average savings of 18%. • Performed invoice analysis, payment adjustments, and contract-related financial reviews to ensure timely and accurate processing. • Served as the Purchase Card Agency Organization Program Coordinator (A/OPC), improving procurement compliance and internal controls. • Collaborated with executive leadership, finance, and program stakeholders to support acquisition planning and budget execution. • Reduced government travel expenses by 30% through strategic travel planning, vendor negotiations, and use of AI-enabled booking platforms. • Led implementation of a digital scheduling system that reduced executive meeting preparation time by 40% and improved team productivity by 25%. • Integrated AI-driven tools into daily administrative operations, improving data accuracy and decision-making speed by 35%. • Prepared agendas, briefings, executive reports, and meeting materials for senior leadership meetings, conferences, and presentations. • Conducted budget analysis, financial forecasting, and reporting activities to support strategic planning and operational decision-making. • Developed policies and procedures that improved financial and operational efficiency by 15%. • Managed records management and data entry initiatives that improved accuracy and efficiency by 18%. • Developed automated data management solutions using Python and SQL, improving data processing efficiency by 35%. • Supported implementation of a clinical management system that increased clinical productivity by 30%.
• Managed administrative operations for a recycling company with more than $15M in annual revenue. • Supervised 12 employees and managed a $3M administrative operating budget. • Implemented HubSpot CRM and a new employee orientation program that improved customer satisfaction by 30% and reduced accidents by 50%. • Reduced overhead costs by $207K in three months through strategic purchasing and process improvements. • Negotiated vendor agreements and early payment discounts that generated $500K in savings. • Oversaw accounts payable operations processing 5,000+ invoices monthly while maintaining vendor relationships and payment accuracy. • Implemented electronic invoicing systems that reduced paper usage by 80% and improved processing accuracy to 99.9%. • Developed reporting processes that reduced monthly report preparation time by 40%. • Processed payroll for 830 employees through Paychex while ensuring compliance and data accuracy. • Developed policy and procedure manuals, onboarding documentation, and standardized administrative forms. • Created recruitment and performance management processes that improved retention and reduced hiring costs.
Project Management
Hagerstown Community College
2023
Real Estate Professional
Hagerstown Community College
2025