Administrative and Support Services
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Government Administration
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Molly Fletcher

Administrative Manager, Procurement Manager, Project Manager, Travel Specialist, AND Executive Assis

About Me

Results-oriented administrative professional with over 28 years of experience in mid/upper management roles. Demonstrated track record of enhancing operational efficiency, boosting team productivity, and maximizing operating funds. Successfully streamlined operations, cutting administrative costs by 30%. Proficient in project management, data analysis, and AI-powered scheduling tools. Recognized for discretion and adeptly managing complex, high-stakes situations. Core competencies include exceptional verbal and written communication skills, strong organizational abilities, effective project management, HR expertise, procurement, travel coordination, contract negotiation/compliance, supervision, training, budgeting, bookkeeping, and accounting.

Jurisdiction

United States

Notable Employer

  • Assistant to the Director at NIH/NLM/Lister Hill National Center for Biomedical Communications

Experience

Seniority LevelMid-Senior level
Years of Experience20+ years
Current StatusActive
Assistant to the DirectorNotableNIH/NLM/Lister Hill National Center for Biomedical Communications
2009 - 2025

• Supported the Director, Assistant Director, Senior Administrative Officer, Administrative Officer, and multiple Branch Chiefs as a trusted executive partner responsible for complex calendar management, executive communications, and daily business operations. • Managed complex executive calendars involving competing priorities, leadership meetings, and cross-functional stakeholders, significantly reducing scheduling conflicts and improving executive productivity. • Coordinated domestic and international travel for more than 250 employees and senior executives, including itineraries, travel authorizations, passports, visas, expense reconciliation, and traveler support. • Planned and executed executive meetings, leadership retreats, conferences, organization-wide events, and VIP visits while coordinating internal and external stakeholders. • Prepared executive briefings, PowerPoint presentations, reports, correspondence, meeting agendas, and decision-support materials for senior leadership. • Managed Microsoft Teams and SharePoint collaboration sites, document repositories, and workflow processes that improved accessibility and organizational efficiency. • Screened and prioritized executive communications, maintaining confidentiality while responding with sound business judgment. • Represented executive leadership on cross-functional initiatives involving administrative operations, budgeting, travel, and organizational planning. • Coordinated conference rooms, meeting logistics, audiovisual requirements, catering, and visitor support for executive meetings. • Supported budget planning, expense reporting, procurement tracking, and operational reporting for executive leadership. • Led implementation of a digital scheduling system that reduced executive meeting preparation time by 40% and improved team productivity by 25%. • Integrated AI-driven tools into daily administrative operations, improving data accuracy and decision-making speed by 35%. • Spearheaded procurement operations supporting a $50M annual budget, achieving a 20% reduction in costs through strategic sourcing and contract renegotiation. • Managed contracts ranging from $25,000 to $50M, negotiating favorable terms while maintaining compliance with procurement regulations. • Managed supplier selection and negotiations for contracts totaling $30M annually, achieving average savings of 18%. • Served as Purchase Card Agency Organization Program Coordinator (A/OPC), strengthening procurement compliance and internal controls. • Conducted procurement forecasting, market research, and spend analysis to improve purchasing efficiency by 20%. • Developed procurement policies and procedures that improved operational efficiency by 15%. • Managed vendor relationships, invoice issue resolution, and payment processing in collaboration with finance teams. • Conducted budget analysis, financial forecasting, and reporting activities to support strategic planning and operational decision-making. • Managed records management and data entry initiatives that improved accuracy and efficiency by 18%. • Developed automated data management solutions using Python and SQL, improving data processing efficiency by 35%. • Managed contracts ranging from $25,000 to $50M, ensuring compliance, negotiating favorable terms, and maintaining strong supplier relationships. • Led negotiations on a $50M contract, achieving a 27% cost reduction while balancing organizational objectives and supplier requirements. • Conducted pre-award and post-award activities, ensuring compliance with procurement regulations and improving contract administration. • Managed vendor relationships, resolved invoice discrepancies, and collaborated with finance to ensure timely payment processing. • Gathered and analyzed contract, grant, and administrative expense data to support budgeting and executive decision-making. • Optimized executive reporting processes, reducing report preparation time by 60% through automation and improved data accessibility. • Developed policies and procedures that improved financial and operational efficiency by 15%. Managed procurement operations supporting a $50M annual budget, achieving a 20% reduction in costs through strategic sourcing and contract negotiations. • Managed supplier selection and negotiated contracts totaling $30M annually, achieving average savings of 18%. • Performed invoice analysis, payment adjustments, and contract-related financial reviews to ensure timely and accurate processing. • Served as the Purchase Card Agency Organization Program Coordinator (A/OPC), improving procurement compliance and internal controls. • Collaborated with executive leadership, finance, and program stakeholders to support acquisition planning and budget execution. • Reduced government travel expenses by 30% through strategic travel planning, vendor negotiations, and use of AI-enabled booking platforms. • Led implementation of a digital scheduling system that reduced executive meeting preparation time by 40% and improved team productivity by 25%. • Integrated AI-driven tools into daily administrative operations, improving data accuracy and decision-making speed by 35%. • Prepared agendas, briefings, executive reports, and meeting materials for senior leadership meetings, conferences, and presentations. • Conducted budget analysis, financial forecasting, and reporting activities to support strategic planning and operational decision-making. • Developed policies and procedures that improved financial and operational efficiency by 15%. • Managed records management and data entry initiatives that improved accuracy and efficiency by 18%. • Developed automated data management solutions using Python and SQL, improving data processing efficiency by 35%. • Supported implementation of a clinical management system that increased clinical productivity by 30%.

Administrative Operations ManagerMontgomery Scrap Corporation
2008 - 2008

• Managed administrative operations for a recycling company with more than $15M in annual revenue. • Supervised 12 employees and managed a $3M administrative operating budget. • Implemented HubSpot CRM and a new employee orientation program that improved customer satisfaction by 30% and reduced accidents by 50%. • Reduced overhead costs by $207K in three months through strategic purchasing and process improvements. • Negotiated vendor agreements and early payment discounts that generated $500K in savings. • Oversaw accounts payable operations processing 5,000+ invoices monthly while maintaining vendor relationships and payment accuracy. • Implemented electronic invoicing systems that reduced paper usage by 80% and improved processing accuracy to 99.9%. • Developed reporting processes that reduced monthly report preparation time by 40%. • Processed payroll for 830 employees through Paychex while ensuring compliance and data accuracy. • Developed policy and procedure manuals, onboarding documentation, and standardized administrative forms. • Created recruitment and performance management processes that improved retention and reduced hiring costs.

Education

Degree of Business AdministrationUniversity of Maryland University College
2017 - 2019

Certification

Total Certifications2

Project Management

Hagerstown Community College

2023

Real Estate Professional

Hagerstown Community College

2025

Skills

Core skills10
Interests5
Languages1

Skills

Executive Assistance
Domestic & International Travel
Contract Lifecycle Management
Procurement Lifecycle Management
Budget Administration
Performance Management
Workforce Planning
Continuous Process Improvement
Business Operations
Project Management

Interests

Healthcare
Real Estate
Construction/Remodeling
AI
Process Improvement

Languages

English