• Influenced pricing and investment decisions by evaluating complex enterprise opportunities that balanced revenue growth with long-term profitability. • Co-led the development of a commercial governance framework that standardized approval workflows for non-standard deals, reducing turnaround time by approximately 60% while improving pricing consistency. • Delivered $648K in annualized vendor savings through financial analysis and strategic support during contract renegotiations. • Developed short- and long-range forecasts for ARR, bookings, churn, and operating expenses to support executive planning and resource allocation. • Redesigned discount governance by segmenting customer concessions into strategic categories, enabling executive budgeting decisions that contributed to $4M in ARR margin expansion. • Built a capacity planning model supporting a $15M Customer Support organization through scenario modeling and hiring analysis. • Designed an AI-powered partnership pricing model using Claude, reducing financial model development time by 85% and significantly accelerating strategic partnership evaluations. • Built an AI-assisted financial modeling solution using Microsoft Copilot that automated multi-variable pricing and discount simulations, improving analyst productivity by 80%. • Created executive Power BI dashboards providing real-time visibility into ARR, bookings, churn, pricing performance, and commercial KPIs while reducing reporting effort by 95%. • Prepared Board-ready financial reporting, variance analysis, and executive commentary explaining business performance, key risks, and strategic opportunities.

Directed pricing strategy, commercial analytics, and enterprise deal support while partnering with Sales, Operations, and Executive Leadership to improve revenue growth and profitability. • Managed a team of five analysts responsible for pricing strategy, financial modeling, revenue analytics, and data governance. • Developed cost-to-serve pricing models supporting enterprise negotiations and commercial decision-making across high-value customer contracts. • Spearheaded commercial route efficiency strategies in collaboration with operations, delivering a 30% YoY increase in margin dollar savings. • Partnered with 21 Canadian operations managers to align driver pay and regional union data, optimizing costing models to drive a 22% reduction in direct labor costs. • Analyzed the effectiveness of discounts given to the top 20% of customers and identified opportunities of lowering discounts of certain customers which would lead to 7-10% improvement in margin. • Designed a market expansion strategy that increased serviceable population coverage from 58% to 75% by identifying thirteen high-growth markets through demographic and demand analysis. • Supported the successful acquisition of a $24M strategic customer by providing executive pricing recommendations and profitability analysis. • Built executive dashboards measuring pipeline performance, pricing trends, sales effectiveness, and win/loss metrics, improving commercial visibility and decision-making.