I am a high-caliber strategic leader with over 30 years of experience building and scaling integrated sales, sourcing, and management operations globally. With a Master of Management and a deep background in Renewable Energy (8+ years) and International Trading, I specialize in transforming complex operational challenges into streamlined, profitable business units. Most recently, as Head of Client Success, I have focused on architecting 5-star customer support departments from the ground up, utilizing HubSpot CRM and AI productivity tools to drive client retention and business solutions. Key Expertise:Fractional Leadership: Providing SMEs with executive-level oversight in operations and business strategy. Global Market Expansion: Proven track record of opening distribution networks across Africa, South Asia, the US, and Europe. Operational Excellence: Expert in global demand planning; notably reduced inventory costs from $1.5M to $300K while maintaining aggressive growth. Renewable Energy Specialist: Extensive experience in Solar Home Systems, lanterns, and consumer electronics. I am passionate about mentoring the next generation of leaders and helping Calgary-based businesses navigate the complexities of international trade and sustainable growth.