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Gaby v

Fractional COO

About Me

Gaby van Otterdijk Gaby van Otterdijk is an international business transformation leader with more than 25 years of experience helping organizations translate strategy into measurable business results. He has held senior leadership positions at Gartner, high-growth scale-ups, and international technology companies, leading large transformation programs, operational excellence initiatives, and executive leadership teams. Throughout his career, Gaby has specialized in strategy execution, operating model design, organizational transformation, service delivery, customer success, and leadership development. His strength lies in creating alignment across executive teams, establishing clear governance, and building organizations that can scale while maintaining focus, accountability, and execution. As former Vice President of Service Delivery at Gartner, he advised CIOs and executive teams across Europe and the Middle East on business transformation, IT strategy, sourcing, customer experience, and organizational effectiveness. Before that, he served as COO of a rapidly growing fintech company, where he professionalized operations during a period of significant growth. He also co-founded and successfully scaled an online marketplace to profitability before becoming Chairman of the Board. Today, Gaby works as a Fractional COO, Interim Transformation Executive, Executive Coach, and Co-Founder of MT Power Up, where he helps management teams become more aligned, decisive, and execution-focused. Together with his business partner, he developed the 4D Framework, enabling leadership teams to improve strategic direction, team dynamics, leadership effectiveness, and execution discipline. Known for his pragmatic approach, analytical mindset, and ability to quickly identify what truly drives organizational performance, Gaby combines strategic thinking with hands-on implementation. He is frequently engaged by CEOs and leadership teams to navigate growth, organizational change, operational improvement, AI transformation, and leadership development. His mission is simple: helping management teams build organizations that consistently deliver results.

Jurisdiction

Netherlands

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Fractional COOClickables
2025 - 2026

Interim Operations Manager (Fractional COO) | Clickables As Interim Operations Manager, I was responsible for strengthening Clickables’ operational foundation during a period of growth. Working three days per week, I partnered closely with the leadership team to improve organizational structure, execution discipline, and cross-functional collaboration. Key responsibilities * Professionalized the operating model to support sustainable growth and scalability. * Introduced a structured management rhythm based on the Rockefeller Habits / Scaling Up methodology. * Standardized operational processes, priorities, and decision-making across the organization. * Increased alignment between strategy and day-to-day execution. * Strengthened communication, accountability, and collaboration across teams. * Improved management reporting, planning, and operational governance. * Supported the leadership team in translating strategic objectives into clear operational priorities. * Built a stronger culture of ownership, focus, and continuous improvement. * Introduced process automation and AI-driven workflow improvements where they created measurable operational value. * Acted as a trusted advisor to the CEO and management team on organizational development and operational excellence. Outcome Delivered a more structured, scalable, and execution-focused organization with clearer priorities, improved operational discipline, stronger cross-team alignment, and a solid foundation for continued growth.

Education

Masters of Business and ITEindhoven University of Technology
1993 - 1996

Skills

Core skills6
Interests0
Languages4

Skills

Strategy
Consulting
Change Management
Management teams
SaaS operations
Online business

Languages

English
Dutch
French
Portuguese