▪ Lead the people function, combining strategic HR leadership with hands-on delivery across talent acquisition, performance management, employee engagement, culture, and HR operations. ▪ Partner directly with the CEO and leadership team to shape organizational strategy, workforce planning, and people initiatives while actively driving their implementation across the business ▪ Built and scaled a high-performing TA team, personally leading key recruitment efforts and establishing processes that support sustainable growth and talent retention ▪ Regularly review and optimize organizational structures, roles, and workforce plans to ensure alignment between business objectives and operational execution. ▪ Led the selection and implementation of HR platform and ATS ▪ Act as a trusted advisor to managers on complex employee relations, performance, and organizational challenges

▪ Led operations to ensure seamless execution of client recruitment projects in line with PeopleScout’s service standards. ▪ Delivered c. 2,000 hires a year for a portfolio of clients across Poland, EMEA and the US to meet targets / KPIs. ▪ Directed and developed recruitment delivery teams, created a high-performance culture focused on innovation and drove expansion of the brand within the local market. ▪ Managed HR function to effectively support all people processes and enhance employee experience ▪ Drove growth of the center through impactful discussions with prospects, clients and internal stakeholders ▪ Championed consistent implementation of recruitment processes whilst identifying improvements to enhance outcomes. ▪ Supported L&D of recruitment personnel to better respond to market needs which led to increased business wins. ▪ Promoted the adoption of recruitment technologies to streamline delivery and enhance candidate and client experiences. ▪ Streamlined HR processes, mitigated legal risks and ensured compliance with changing regulations and policies. ▪ Collaborated with global and regional leadership to align local operations with wider organisational strategies.

▪ Directed and led the execution of a recruitment strategy for Investor Services globally to achieve targets / KPIs. ▪ Managed the recruitment team in Poland and the US to deliver 600 to 800 hires a year for highly specialised tech and finance roles. ▪ Introduced new candidate generation channels to successfully attract talent in highly competitive areas ▪ Further reduced cost-to-hire and improved results from a referral programme in the US. ▪ Built and introduced a new temporary hiring programme to meet evolving business needs ▪ Partnered with global teams on refinement of Workday and reporting technology (Qlik). ▪ Liaised closely with the HR Director on all aspects of staff retention and compensation.

▪ Built the in-house recruitment function which included hiring and onboarding a dedicated TA team, selecting recruitment channels and implementing scalable reporting capabilities. ▪ Delivered between 350 to 500 hires annually and personally managed end-to-end recruitment processes across multiple business units. ▪ Reduced cost-per-hire by 30% through process optimisation, direct sourcing strategies and improved vendor management activities. ▪ Developed a structured candidate assessment methodology to ensure consistency, fairness and quality of hires. ▪ Introduced and maintained a recruitment dashboard which provided hiring metrics and market insights to stakeholders to support decision making. ▪ Strengthened collaboration between TA and business leaders and acted as a trusted advisor and strategic partner across functions. ▪ Enhanced the candidate experience by standardising communication practices, improving feedback cycles and ensuring high quality recruitment journeys. ▪ Spearheaded multiple employer branding initiatives to enhance the company’s presence in the local market and supported the positioning of BBH as an employer of choice, contributing to strong retention and engagement. ▪ Gained promotion to AVP in March 2018 in recognition of leadership, impact on business outcomes and consistent delivery of high volume and quality hiring.