Senior global HR governance role in a complex, high-pressure during M&A, pre and post -carve-out environment, focused on maturing and scaling HR service delivery, managing service providers and contracts, strengthening service delivery and quality, improving compliance controls, setting up Process Architecture and HR Policies, and enabling HR technology transformation across multiple countries and service lines. Devoted to building a unique Service hybrid delivery models (captive + outsourced) Responsible for shaping the post-carve-out HR operating model across Workforce Data, Time, Absence, Mobility, Travel & Expense, Payroll, HR Help Desk, and HR IT support. Acting as a senior interface between HR, HRIT, Payroll, Finance, external vendors, and business stakeholders during transformation, transition, and stabilization. Leading BPO and vendor governance across providers including Accenture and ADP, with focus on SLA/KPI performance, financial KPIs, contract expectations, risks, escalations, and service recovery. Driving Global Process Taxonomy definition, Oracle HCM-enabled process redesign, and payroll transformation through ADP GlobalView/Celergo across 17 countries. Establishing governance routines for local legal changes, audit readiness, data quality, issue resolution, RCA/CAPA, and continuous improvement.