• Re-engineered enterprise transportation cost strategy across parcel and LTL networks, delivering $200K in annualized savings through carrier optimization, freight audit recovery ($100K and service-level cost analysis • Modernized and implemented transportation governance standards that eliminated default premium shipping methods, reducing expedited freight spend by $50K annually while maintaining service levels • Oversaw national carrier and 3PL relationships (parcel and LTL) including SLA/KP performance management, contract negotiations, and issue escalation to ensure service reliability and margin improvement • Partnered with Finance and Operations to streamline carrier payment and rebate processes, transitioning manual check workflows to ACH and improving cash flow visibility and administrative efficiency • Engineered transportation risk mitigation and disruption response protocols, improving on-time delivery performance through proactive exception management • Collaborated cross-functionally with Wholesale, Sales, and Operations teams to optimized outbound distribution workflows, reduce inefficiencies, and improve vendor shipment execution
• Managed enterprise ERP optimization initiatives using Microsoft Dynamics 365, improving data integrity, cross-functional visibility, and operational decision-making across multiple business units • Partnered with Merchandising, Operations, and Finance to support product launch execution and performance optimization through data-driven insights • Developed performance analytics and reporting frameworks to evaluate operational efficiency and inform continuous improvement initiatives
• Spearheaded global vendor performance and supply chain coordination across international suppliers, optimizing delivery timelines and supporting consistent on-time shipment performance • Managed and mentored cross-functional teams (10+) across multiple time zones, driving alignment, accountability, and operational execution • Overhauled supply chain visibility and inventory accuracy through SAP lifecycle and reconciliation processes, supporting audits and minimizing margin leakage across wholesale and e-commerce channels • Partnered with internal stakeholders to improve operational performance by reducing COGS, optimizing cycle times, and enhancing service and quality metrics
• Expanded comprehensive omnichannel operations including inventory optimization, wholesale distribution, and 3PL coordination, ensuring seamless fulfillment across multiple channels while maintaining operational efficiency • Spearheaded vendor management programs for major retailers including Target, Walmart, Kohls, and TJ Maxx, overseeing weekly shipment logistics and maintaining 95%+ on-time delivery performance • Developed global logistics strategy encompassing supplier engagement, quality management, and regional contract negotiations, driving operational excellence across international supply chain network • Implemented standardized operational framework by creating and maintaining comprehensive SOP library, ensuring consistent processes across all business functions and reducing operational risk • Overhauled retailer compliance and financial operations including chargeback mitigation, vendor guide adherence, and cross-functional coordination with finance teams to optimize cash flow and minimize penalties • Coordinated international trade operations with freight forwarders and customs brokers, ensuring regulatory compliance and meeting customer requirements while achieving productivity targets • Streamlined inventory management processes including RTVs, shortage resolution, and 3PL transfers, maintaining optimal stock levels while minimizing carrying costs and operational disruptions
• Redesigned account management systems for a major retail partner (QVC), driving launch programs that generated $1.5M to $3M in monthly revenue through operational excellence and strategic planning • Directed $2.5M enterprise ERP implementation of Microsoft Dynamics 365, managing full lifecycle deployment across multiple business units to optimize operational workflows and data integration • Negotiated strategic vendor partnerships with freight transportation providers, implementing cost optimization strategies that increased operational efficiency and improved profit margins • Transformed warehouse operations by restructuring WMS across US and UK facilities with 3PL partners, standardizing processes and improving fulfillment capabilities across international markets • Redesigned order management infrastructure creating SKU-level reporting metrics and budget tracking systems that enhanced operational visibility and financial planning capabilities • Managed wholesale channel operations for major retail partners, including national department stores and specialty retailers, ensuring compliance and performance standards across all accounts