Ladybird Line Inc./ Toronto, ON/ 2017 -Present (Remote) Led the business transformation of a fashion-forward pet and grooming apparel company with an international footprint. • Expanded global distribution channels, increasing annual revenue by 39% and overall profit by 120%. • Established scalable B2B processes and standardized service policies, reducing order error rates to under 1.2%. • Oversaw marketing content creation and developed product lines for new niche markets (e.g., pet lovers). • Built and maintained distributor partnerships across North America, Australia, and Europe. • Produced monthly business reports and implemented data-led process improvements.

Nash Academy/ IJA/Toronto, ON & Lexington, KY/2013-2017 (Remote) Supported three business units in marketing, operations, and international expansion across pet grooming education and competitions. • Planned and executed 16 international grooming competitions in India, China, and the US. • Increased sponsorship by 65% and competitor membership by 56%. • Authored business content, including training manuals, event flyers, and job descriptions. • Developed admissions strategy for academy enrollment and Nash Approved school partners. • Taught diploma-level online grooming courses, supporting student outcomes through interactive learning.