-End-to-end management of fast-paced creative projects, ensuring on-time deliveries. -Creation of strategic briefs that align client goals with the creative team. -Leadership of multidisciplinary teams to deliver high-impact solutions. -Retention of global clients by identifying opportunities and leveraging AI.

-Precise client follow-up and management of SOWs and SLAs. -Creation and improvement of processes to eliminate bottlenecks. -Efficient management of resources and budgets. -Continuous improvement of deliverables, communication, and coordination of technical and creative teams.

-Management of web, app, and e-commerce projects on Shopify and WordPress. -Execution of lead generation strategies and email marketing campaigns. -Coordination of internal teams and media with a focus on performance reports. -Identification of growth opportunities (upsales) and client satisfaction.