Founder of Prime Ops Group, a fractional operations advisory practice serving multi-unit operators, franchisees, and growth-stage hospitality and service businesses. Four engagement tiers: The First Look ($497 P&L snapshot), 90-Day Reset ($8K-$20K diagnostic + systems install + execution roadmap), Fractional VP ($8K-$18K/mo ongoing operations leadership), and AI Integration (custom). Client outcomes include $100K+ annual savings from a single 2% prime cost fix and team builds to 150+ at peak with 50% retention past 18 months. Focus areas: P&L optimization, unit economics, hiring and training systems, vendor management, scaling strategy, and operational turnaround. Built on 20+ years of multi-unit operating experience inside the four walls. Contact: brad@primeopsgroup.com | 865-806-7125 | Cleveland, TN

Founded and operate holding company overseeing multiple operating ventures spanning restaurant operations, real estate investment, property management, hospitality, and consulting services. - Provide strategic leadership, capital allocation, and executive oversight across portfolio of business ventures including Prime Ops Group and PIE Hospitality Group. - Manage real estate investment portfolio including acquisition, lease-up, property management, and investor relations. - Direct multi-entity financial planning, tax strategy, and consolidated P&L reporting across subsidiaries. - Pursuing Tennessee Affiliate Broker license to expand real estate advisory and brokerage activity.

Founded and operate hospitality venture focused on restaurant and hospitality industry investments and operations. - Lead business development, concept evaluation, operational execution, and partnership development across hospitality projects. - Drive financial performance, brand positioning, and operational standards across hospitality ventures. - Apply 20+ years of multi-unit operating experience to hospitality investment evaluation and execution.

Founded and operated a five-location franchise group across two brands (Taziki's Mediterranean Cafe and Just Love Coffee) over 15 years. Successfully exited in January 2026 by selling my ownership stake to my partners, who subsequently sold the group to Taziki's corporate. Key accomplishments: - Awarded Taziki's Cafe "Operator of the Year" (2016) — national franchise recognition for operational excellence and franchise leadership. - Founded first Taziki's Cafe location in June 2011 and scaled to five locations across two brands by February 2024 (TOC, LLC | Jun 2011; TOC2, LLC | Aug 2013; TOC3, LLC | Apr 2019; TOC4, LLC | Feb 2024; plus a Just Love Coffee franchise location). - Full P&L ownership and accountability across all five locations; managed combined revenue, payroll, inventory, and capital expenditures. - Built, trained, and led teams of 25+ employees per location (150+ at peak across the group); developed multiple team members into management roles with 50% retention past 18 months. - Implem