Retail
Transportation, Logistics, Supply Chain and Storage
Professional Services
Real Estate and Equipment Rental Services
Active

Chris M

Interim Transformation & Operations Leader (COO) | Retail, Supply Chain & Asset Intensive Operations

About Me

I work with consumer-facing, asset-intensive organisations during periods of complexity or change — helping leadership teams translate strategic intent into operational execution. My background spans large-scale retail operations, capital programmes, supply chain and sustainability-led transformation. I’ve led enterprise initiatives across store networks, logistics, packaging, energy and data — always with a focus on measurable performance, cost and simplicity. I typically engage as an interim or fractional leader where clarity, pace and ownership matter: stabilising delivery, standing up governance, unblocking execution, and leaving teams stronger than I found them.

Jurisdiction

Austria | United Kingdom | Canada | Ireland

Notable Employer

  • Group Director - International Sustainability at ALDI SOUTH Group
  • Director - International Sustainability at ALDI SOUTH Group
  • Project Director - Store Concept & Operations Transformation at ALDI Stores UK/IRL
  • Project Director - Inner-city Store Concept Development at ALDI Stores UK/IRL
  • District Manager at ALDI Stores UK/IRL

Experience

Seniority LevelExecutive
Years of Experience15-20 years
Current StatusActive
Group Director - International SustainabilityNotableALDI SOUTH Group
2022 - 2025

Global role | 11 international markets Senior leadership role responsible for developing and executing ALDI SOUTH Group’s sustainability strategy by embedding it into core business operations, commercial decision-making, and asset-intensive environments. Focused on positioning sustainability as a driver of operational efficiency, cost reduction, and performance, rather than a standalone function. Worked in close partnership with Operations, Supply Chain, Real Estate, GNFR Procurement, Buying, IT and Public Affairs teams across multiple markets. Key responsibilities and impact: - Led the development and operationalisation of the Global Sustainability Strategy across 11 countries. - Embedded sustainability requirements into store, warehouse, and transportation operations, delivering measurable Scope 1 & 2 emissions reductions alongside energy and cost savings. - Established and led a Global Packaging Centre of Excellence, delivering commercial savings while improving recyclability, material reduction and regulatory readiness. - Co-led a global IT and data transformation programme to improve compliance, reporting accuracy, and operational decision-making. - Partnered with Public Affairs and external stakeholders to influence regulatory and legislative developments. - Shifted internal perception of sustainability from compliance-led to performance and value creation focused.

Director - International SustainabilityNotableALDI SOUTH Group
2020 - 2022

Global role | 11 international markets Global transformation role focused on building the governance, data, and execution capability required to deliver scalable sustainability, packaging, and operational efficiency outcomes across international markets. Worked cross-functionally with Buying, Supply Chain, Real Estate, Operations and GNFR teams to translate strategic objectives into executable, repeatable initiatives. Key responsibilities and impact: - Led a global programme redefining ALDI’s approach to packaging, resulting in the creation of a Global Packaging Centre of Excellence. - Delivered commercial savings alongside packaging optimisation and circularity improvements. - Partnered with M&A teams to assess investment opportunities in recycling and circular economy capabilities across Europe, the UK and the US. - Designed and implemented governance models, operating frameworks, and cross-market execution processes. - Built performance dashboards and reporting systems to track sustainability and cost KPIs. - Supported market teams in translating global objectives into practical, locally owned initiatives.

Project Director - Store Concept & Operations TransformationNotableALDI Stores UK/IRL
2016 - 2020

End-to-end leadership of the redesign and national rollout of a new UK store concept, with accountability for layout design, equipment specification, GNFR procurement, labour optimisation, and customer experience. Led one of the largest operational transformation and capital investment programmes within the UK business. Key responsibilities and impact: - Delivered a new store concept generating >5% sales uplift with ROI under 3 years. - Directed a £300m+ capital investment programme across the UK estate. - Improved labour efficiency and simplified store routines through layout, process and equipment redesign. - Led rapid national deployment of 7,000 checkout screens in 10 days during COVID, ensuring safe and uninterrupted trading. - Built and led a high-performing, cross-functional transformation team. - In parallel, led the Sustainability team, establishing core packaging capability and improving environmental performance and business reputation.

Project Director - Inner-city Store Concept DevelopmentNotableALDI Stores UK/IRL
2014 - 2016

Led the design and launch of ALDI’s inner-city store format, optimised for compact, high-footfall urban locations. Responsible for end-to-end concept development, integrating operational, commercial, supply chain, and estate requirements into a scalable model. Key responsibilities and impact: - Designed a new inner-city store concept optimising customer flow, space utilisation and operational efficiency. - Delivered a 25% increase in footfall and a 35% reduction in operating costs in pilot stores. - Created a scalable format adopted as the blueprint for further urban expansion. - Integrated requirements across operations, buying, supply chain and real estate functions.

District ManagerNotableALDI Stores UK/IRL
2007 - 2014

Operational leadership role with full accountability for commercial performance, cost control, and people leadership across multiple stores. Built high-performing teams and delivered consistent improvements in operational KPIs through hands-on leadership and disciplined execution. Key responsibilities and impact: - Managed 4–6 stores with circa 160 employees. - Accountable for sales performance, labour efficiency, waste, availability and inventory control. - Recruited, developed and led store teams during periods of sustained growth. - Project-managed new store openings and stabilised early trading performance. - Turned around underperforming stores through targeted operational and people interventions.

Education

Degree of EconomicsUniversity of Exeter
2004 - 2007

Certification

Total Certifications1

Prince2 Foundation & Practitioner

BCS Charterted Institute for IT

2015

Skills

Core skills10
Languages2

Skills

Enterprise Transformation
Operational Excellence
Multi-site/Multi-unit Operations
Capital Programme Delivery
Strategy Execution
Cross-Functional Leadership
Supply Chain & Logistics Transformation
Performance Management & KPIs
Change Management
Sustainability Embedded into Operations

Languages

English
English (British)

Services