• Quality Management Systems and Regulatory Compliance over several international jurisdictions • Combining B2B and B2C strategies into capital equipment devices via eCommerce API integration • Small business budgets and dynamics (making lemonade from only a few lemons) • C - Suite, Board of Directors conduct / interactions Outcomes Affected ◦ Launched paradigm - shifting prescription device rental platform, fully integrated with eCommerce (Stripe), logistics (UPS), communications (SendGrid), with mobile - friendly front end, and non - coder - admin backend for internal management ◦ 6 major regulatory audits without major non - conformities ◦ Introduced 3 new product modalities to market for a company that previously had only one (for 20 years) ◦ Business Growth: 38% ($9M - $12.5M)
• Acquisition / merger integration dynamics • Interplay between development, production, service, and support across multiple modalities • Multiple CRM and ERP integration across multiple business sectors • Large, remote team management • Corporate procurement and IT infrastructure obstacles/ pathways • Image transfer, local and across several interacting devices/ clouds (DICOM, PACS, HIS / RIS, Tele - radiology) • Dummy - proofing product configuration for sales staff Outcomes Affected ◦ Managed massive transition of both Sound and Antech from DynamicsCRM to Salesforce.com with new / custom integrations with a variety of other data sources (250+ users of new, integrated platform, managing $600M of annual business interactions with 50K+ customers) ◦ Oversaw product development and management of entire portfolio (47 Active products + 450 legacy - still - supported products across 12 modalities) ◦ Supervised development, technical product managers, and external KOL / SME resources ◦ Business Growth: 25% ($100M - $125M)
• First real launch of a therapy laser with fully coherent story of science, clinical outcomes, and implementation • Fully educated sales team and distribution channels • Library of content marketing content (40+ articles written) • Business Growth: 78% ($7M - $12.5M)