• Cisco to Palo-Alto, $3M budget, 410+ applications, 250+ teams, ensuring compliance with financial services regulatory requirements and wealth management platform security standards 3M budget • Led Firewall Infrastructure Refresh: 80+ units Cisco ASA/FTD to Palo-Alto migration, $12M budget • Deployed new Azure Landing Zone, integrating Azure DevOps, management groups, on-prem connectivity, and security policies — foundational for cloud governance and workload migration. • Deployed Cloud Network Segmentation using Palo-Alto NextGen Firewalls on Azure, AWS, GCP platforms • Executed data center-to-cloud migration roadmap for 70+ servers and 272 TB of data, including workload assessment, prioritization, sequencing, and execution using Azure Files Migration. • Implemented CI/CD pipelines and Infrastructure-as-Code (Terraform) to automate provisioning and accelerate cloud deployments. • Led on-premise to AWS ROSA HCP cluster migration with CI/CD pipeline implementation continuity • Implemented Palo-Alto Global Protect VPN setup and migrated users from Cisco AnyConnect systems • Onboarded Tufin SecureTrack: $3M budget for firewall monitoring and rule violation management • Managed enterprise PKI certificate renewal across servers, endpoints, network devices, AWS OpenShift services • Enabled GenAI with Dynatrace for intelligent monitoring and automated anomaly detection • Managing project related to activation of AI capabilities across monitoring tools to enhanced operational insight • Executed RSA asset management transition from CGI to ServiceNow ERP with automated discovery • Implemented ServiceNow workflow integration with Tufin for automated firewall request processing • Supported wealth management technology platform integrations during cloud migration initiatives, maintaining zero tolerance for data loss in regulated environments • Led end-to-end project lifecycle using Agile & Waterfall development methodologies: planning, execution, stakeholder engagement, change management with advanced negotiation skills for vendor and stakeholder alignment • Applied project governance and financial control, tracking forecasts vs. actuals using cost accounting principles and managing Change Requests (PCRs/RFCs). • Managing project operations: proposal development, vendor onboarding, milestone tracking, invoicing

• Delivered IT Infrastructure for Airport Emergency Medical Unit integrated with regional healthcare systems, ensuring secure data exchange and compliance with healthcare privacy regulations. • Delivered mission-critical CAD Infrastructure (26 VMs, IOCC displays, $7 M) integrating dispatch and public safety systems, enhancing emergency response within Airport and public services connectivity. • Implemented GenAI Chatbot for Pearson Airport customer enquiries with automated response integration • Executed Baggage 2025 Project: re-engineered system, 72-VM hosting, Message broker integration, $3M • Setup Site-to-Site VPN connectivity: Azure Cloud to GTAA On-prem data center & Europe locations • Deployed Azure infrastructure: Web Hosting, AD connectivity, O365, DevOps, PowerApps, VNET setup • Integrated Message broker for real-time conversion between Hexagon CAD dispatch and IBM Maximo • Managed Network Infrastructure Upgrade: Cisco Switches replacement, latest firmware, port monitoring, $8M • Deployed Baggage Control Room Video walls: 60+ screens, Switch deployment, ActivU Infrastructure • Led EOL Datacenter UPS replacement with IT Infrastructure shutdown impacting Cisco Switches enterprise • Building Extension Telecom / Data center Room: Networking, Cabling, Cisco Switches, Wi-Fi WAPs install • Contributed Microsoft Intune MDM solution implementation with enterprise-wide deployment management • Managing Project related to Integration of Airport terminal maps POIs system with Information kiosks • Executed Cisco VOIP Phones replacement: 2000 units airport-wide with firmware upgrade integration • Led Cisco Call Manager upgrade: V10.5 to V12.5 impacting 2000+ phones, Verint, Phoneware systems • Managed VMware ESXI Upgrade: v5.5 to v6.7 with failover testing and business impact coordination. • Setup Verint_Witness Call recorder Application for analog and digital recording system implementation. • Implemented Telisca SSO Application VOIP Single Sign-On with new Infrastructure setup configuration. • Deployed Mobile Responder: 150 devices with MDM packaging, Bell VPN Tunnel for Android iOS • Executed 900+ CUPPS OS upgrade, 400+ CUSS platform upgrade, 1200+ Display system refresh

• Managed Application infrastructure setup: Virtual Servers, Network, Cisco Switches, Firewall, Web hosting • Led Internet Explorer Upgrade from version 8 to 10 for over 6500+ users across enterprise systems • Executed Physical infrastructure setup related to Server installation at Data centers with configuration • Managed Test Management for AD DNS Domain Controller OS upgrade 2003 to 2012 impacting 500+ apps • Partnered with business leaders to develop comprehensive plans and strategies for project execution • Directed cross-functional teams including business, technology resources, internal and external consultants

• As Business IT Test Lead, drove continuous improvements across multiple Agile releases of E-commerce sites. • Supported the launch of Optus OfficeApps, a cloud services portfolio providing on-demand business apps to the SMB market • Delivered the Optus Digital Agency (ODA) project, providing SMB customers with cost-effective digital advertising solutions. • Led the redevelopment of websites for the Football Federation of Australia, including the A-League and Socceroos platforms. • Led core network upgrade to expand CELL-ID range by 65,000, enabling large-scale LTE service deployment. • Launched an enhanced Missed Call Notification Service (MCNS) featuring innovative voice-to-text technology.

• Led mobile app testing in Agile environments to ensure production deployment readiness. • Executed iOS & Android quality control & assurance testing for Whereis Navigator GPS mobile application. • Conducted compatibility testing of Whereis mobile web app across top 20 Australian phone models. • Performed mobile web application QA testing for Yellow platform on iOS & Android systems. • Managed testing lifecycle and authorized final production release for Yellow and White Pages mobile sites

• Contributed to innovation projects, telecom systems engineering, and received Athena Award for Innovation. • Built automated testing framework with UMTS equipment and mobile phones for global protocol testing. • Tested call processing protocols in UMTS networks. • Application Development of Attention Command tool in VC++ for COM port communication. • Built automated test suites for MMS, SMS, email, IMPS, and DRM using Test Quest and WITMAS tools. • Gathered requirements, wrote test plans, created test cases, and prepared testing documents. • Wrote automated test scripts using Test Quest for test execution and management. • Managed test planning, time estimates, preparation, and running of all test cases

• PMP - Project Management Professional (PMI) • PRINCE2 Practitioner Certificate in Project Management • ITIL Certification in IT Service Management • Professional Scrum Master I (PSM I) • GenAI – Overview for PM