- Recruited as the company's CCO and asked by the board to take over as group CEO in 2023 to shift the company's focus from R&D to growth. - Signed new logos and reduced the monthly burn rate. Expect to close 2025 with 50% booking growth. - Led an IPO on the TSXV (Listed in August 2025). - Revised the business model from a fixed-based to a SaaS model, re-signing customers to adhere to the new revenue model, increasing each Annual Contract Value (ACV) by at least 20%, and extending contract terms. - Implemented an AI-first approach to scale deployments, time-to-market, and change product vector to provide better ROI for clients. - Reduced OPEX by nearly 50% by implementing AI, SDLC & roadmap adherence, execution focus, and restructuring contracts.

- Recruited to form a world-class professional services arm after several mergers had left the company and projects in disarray. - Turned around failed digital transformation projects into production, streamlined DevOps, avoiding further fines while turning around customer satisfaction and trust to sign extensions and new business in millions of dollars, turning the business around. - Managed close to 100 people in a matrix organization.

Recruited after significant losses to competition in major clients to turn the business around. - Managed a $300M+ P&L. - Re-invent customer interaction and brand awareness, working closely with product and marketing to win back clients. - Overachieved sales target by 15% (including renewals) and finished tenure with over 30% reduction in OPEX by streamlining sales, operations, customer support, and the handshake between them.

- Recruited to solve business challenges in Brazil and delivery challenges in Canada. - Re-launched Brazil region, managed a 50-member Brazil team, reorganized operations and sales, signed a 3-year multi-million-dollar contract with Vivo, and established a qualified pipeline of new logos. - Turned around and delivered a failing, complex transformation program for a long-time strategic Canadian customer and signed the customer to a first-ever 3-year ($20M+) contract. - Promoted to manage and own P&L for Tier 1 accounts in NA, generating 35% of the company's revenue. - Led the region to achieve the highest sales in company history ($250M+). - Led implementation of standardization, best sales, and operational practices across the region, forming an efficient business unit and overcoming delivery and growth challenges while increasing EBIT YoY.

- Recruited to enhance and diversify the sales and operations of a newly formed global P&L training division, with full P&L responsibility. - Grew sales from $14M to $30M while surpassing the EBIT goal by 35% by closing new logos, diversifying products and services, and shifting the unit into a “Glocal” sales and operation model. - Promoted to Head a new Business Unit post-merger in the USA. Tasked to merge acquired assets into Amdocs and return business to steady growth. Oversaw full P&L and a dedicated development department. - Increased revenue within 3.5 years, from $50M to over $120M ($50M ARR to $65M ARR), delivered year-over-year EBIT growth, including 50% above goal before I left. Personally, led my team to close a $750M, five-and-a-half-year contract through extensive negotiations and relationship building.