Managing international growth and CRM operations for global audio-visual e-commerce brands (Ribalto, The Specialist FX). Expertise in scaling global digital performance through data-driven strategies (GA4, Google Ads) and HubSpot-centric automation
Promoted to Coordinator in 2021, I took on full ownership of CRM strategy and national lead generation across a network of 250+ dental clinics. The project I'm most proud of is leading the transition to a Certified Reputation model. The challenge was turning clinical excellence into a visible, scalable marketing asset across a large and distributed network. Together with the Commercial Director and CEO, I redesigned the incentive system for clinic managers, linking bonuses to qualitative KPIs from end-of-treatment surveys and public review platforms, alongside revenue targets. The initiative produced significant improvements across Google My Business and Trustpilot ratings, and meaningfully shifted the business mix toward recurring patients. I also oversaw the internal Patient Services team, managing the transition from digital lead to physical appointment, and coordinated external vendors across marketing and operations workflows. I managed a seven-figure annual Google Ads budget.
Loyalty, eMail Marketing and Web Analytics for clients such as Direct Seguros, PlayStation, Wolter Kluwers, AXA, Schweppes, KIA, Johnson and Johnson's and more
Web Analytics, eMail marketing and Conversion optimization for CANAL+ Website for new customers and MGM program. Digital project management, from inception to completion and follow-up for CANAL+, Randstad España, Instituto Superior para el desarrollo de Internet (ISDI) and British Council España.
Google Ads Search Certification
Skillshop
2026 - 2027
Credential ID: 0x52137da9fc224461165340d4ab609ec82b8af6808737eeeb8fa32f062694cf4d
Google Ads Display Certification
Skillshop
2026 - 2027
Credential ID: 0x421a2f16f32b239255e23587359eab45f16dba585ef000ebfc9e46daadc73d09
Google Ads Video Certification
Skillshop
2026 - 2027
Credential ID: 0x421a2f16f32b239255e23587359eab45f16dba585ef000ebfc9e46daadc73d09
Google Ads Measurement Certification
Skillshop
2026 - 2027
Credential ID: 0x74924c755687d55c277637697ef974f336d8cdf89a55008606db817a414e5cc6
AI-Powered Shopping ads Certification
Skillshop
2026 - 2027
Credential ID: 0x6808c8ed7eff316e301098271c8445943f70ddd23faa51e8f2fdd90928d9e711