- Conducted market research across politics, economics, and healthcare to inform insights on African markets. - Led interviews, produced insight reports and edited research outputs for publication. - Prepared stakeholder and academic presentations that translated research findings into actionable insights. - Contributed to key projects, including Medical Frustrations in Africa (2021), Africa Landscape 2022 and 2023, and Marketing to South African Consumers (2024).

- Taught second-year Macroeconomics (ECO2004S) to tutorial groups of up to 45 students. - Managed tutorial administration, marked assignments and invigilated tests/examinations. - Conducted Q&A sessions and provided feedback to improve student exam readiness.

- Delivered customer service and sales support during high-volume periods and ensured smooth daily operations. - Managed till operations and in-store queries to maintain accurate transactions and efficient customer flow. - Coordinated stock deliveries, assembled custom hampers and monitored staff performance to support service quality and sales outcomes.