Financial Services
Technology, Information and Media
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Hashim

General Manager | Commercial Strategy, Turnaround & Strategic Partnerships

About Me

I help founders and leadership teams turn commercial complexity into clear priorities, stronger teams and sustainable growth. My background combines country-business P&L ownership, commercial turnaround and strategic partnerships across telecommunications, digital subscriptions and marketplaces. As Country Head of Circles.Life Singapore, a venture-backed telco-tech company pivoting towards fintech, I led a 25-person cross-functional team across sales, marketing, product, partnerships and customer experience. Previously, I led the Australian commercial business through a turnaround and into its trade sale, including host-network renegotiation and transition planning. I also supported the launch of KDDI’s povo brand from Circles’ central team. I work across commercial strategy, pricing and monetisation, go-to-market planning, strategic partnerships and operating-model improvement. I combine analytical diagnosis with practical execution, helping teams establish clear ownership and an effective operating rhythm. I currently advise the founders of Padel City on positioning, pricing, growth priorities and the digital customer journey. Earlier experience spans iPrice Group, Uber, ANZ and Bank of America Merrill Lynch. I hold an INSEAD MBA and am based in the Netherlands.

Jurisdiction

Netherlands

Experience

Seniority LevelExecutive
Years of Experience15-20 years
Current StatusActive
Strategic Advisor to the FoundersPadel City
2026 - Present

Advise the founders on positioning, pricing, commercial strategy and growth priorities. Support the digital customer journey across acquisition, booking and retention, including the website and booking platform. Part-time advisory role alongside my broader general-management and commercial career.

General Manager & Country Head, SingaporeCircles.Life
2025 - 2026

Led the Singapore country business with full P&L accountability and a 25-person cross-functional team spanning sales, marketing, product, partnerships and customer experience. Set commercial priorities, rebuilt the operating rhythm and developed enterprise, partnerships and owned digital services. Managed the host-network relationship and worked across pricing, retention and monetisation in a highly competitive market.

Commercial Director / Head of Commercial, Australia; earlier Founder’s OfficeCircles.Life
2019 - 2025

Joined the Founder’s Office in August 2019, supporting cross-market operations and the non-technical launch workstream for KDDI’s povo brand in Japan. Moved into Australian commercial leadership in 2022, leading the turnaround agenda across pricing, acquisition, retention, team development and host-network economics. Led the Australian commercial business into its trade sale and the migration workstream through design and the first waves, handing over when appointed Singapore Country Head in February 2025.

Education

Masters of Master of Business Administration (MBA)INSEAD
2016 - 2017

Skills

Core skills10
Interests6
Languages2

Skills

General Management
P&L Management
Commercial Strategy
Business Turnaround
Strategic Partnerships
Pricing & Monetisation
Go-to-Market Strategy
Team Leadership
Customer Retention
Contract Negotiation

Interests

Digital Subscriptions
Telecommunications
Fintech & Payments
AI-Enabled Services
Business Transformation
Founder Advisory

Languages

English
Urdu