• Spearheaded the company-wide transformation toward a Business Unit operating model as measured by the successful establishment and leadership of the Services Business Unit with full EBITDA accountability. • Optimized organizational delivery standards by designing end-to-end P&L ownership, business strategy execution, and cross-functional collaboration frameworks between Marketing and Sales. • Drove operational excellence by leading delivery teams (APP, DATA, Cloud CoE) and ensuring high-quality execution across multiple projects and accounts.

• Main Business Flow – designing and implementing a new approach to efficient business processes and standards. This approach is supported by digital tools, KPIs, goals, and a new company organization structure. It covers an end-to-end approach to business, including planning, pre-sales, and delivery. • Scaled delivery capabilities to 400+ experts by defining organizational structures, implementing best practices, and executing a robust line management strategy including up-skilling and coaching. • Increased operational efficiency and innovation output by converting strategic directions into a high-performing R&D area focused on emerging technologies. • Improved project profitability and risk management by implementing a rigorous contract monitoring system focused on fulfilling obligations and maximizing margins. • Enhanced market competitiveness by establishing a Center of Excellence (CoE) and defining technology standards for the company's entire portfolio.

• Championed a Global Digital Transformation HUB involving 500+ team members across 5 global centers (Poland, Portugal, India, Philippines, Russia) to deliver Innovative Software, Data/AI, IoT, and RPA solutions. • Architected a new company service portfolio spanning Consulting, AI, and Data solutions, supported by digital tools and end-to-end KPIs. • Built the R&D and Applications Services department from 0 to 370 engineers within 4 years, managing a 20M EUR annual budget and winning the "Fujitsu President Award" for the most outstanding department. • Reduced software release time from 6 months to 2 weeks by introducing Agile methodologies and a global community of "Agile Champions" across Global Delivery units.

• Expanded the R&D department from 8 to 40 engineers in 12 months while delivering a modern GIS maps rendering engine for fleet management.

• Established the Polish R&D Centre and grew it to 40 engineers, focusing on universal EGIS platforms and international spatial data infrastructure (SDI) standards. • Creating modern products like GeoIntegrator (Enterprise GIS platform), SDIPortal, SDIPro (Spatial Data Infrastructure). They were instrumental in substantially improving both our contract win rate and final project margins. • Delivered multiple projects, one of them with more than a 45% margin on the CENSUS Nigeria project by designing a GIS-based demographic data analysis solution funded by the European Commission.