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Luis S

Fractional Chief Strategy Officer (CSO)

About Me

I am an economist and senior digital strategy consultant with over 25 years of experience driving transformation across technology, business, and innovation. Throughout my career, I have led projects for IBEX 35 companies in Spain, major public institutions, and international ventures in the United States, South America, and Europe. Key industries of expertise: - Tourism & travel - Hospitality & luxury concierge services - Financial services and insurance - Public administration & government - Technology, information and media I am the founder and CEO of Novatierra Network, a Spanish consultancy pioneering virtual worlds, 3D Web, and immersive corporate solutions. Earlier in my career, I held executive roles at Indra, Xfera Móviles (Yoigo), Netjuice Consulting, and CommerceNet, where I managed offerings, digital products, and user experience strategies. Currently, I serve as Head of User Experience and Service Design at Inetum, a European IT multinational. I oversee the design team, methodologies, and key client projects in the Digital Channels business unit, helping enterprises drive digital transformation through AI, CDP, CMS, DXP, mobile apps, XR and social platforms. In parallel, I act as Chief Visionary Officer at Paradise a La Carte, an innovative luxury lifestyle concierge redefining the travel-tech sector with AI-powered assistants, immersive content, and new business models based on memberships, tokenization of experiences, and digital goods. My role focuses on envisioning future opportunities, building alliances, and developing strategies that foster growth and innovation. I have been directly involved in defining and executing business models for numerous startups, including Netjuice, Golfspain, Kelkoo (Dondecomprar), Cinemavip, Xfera (now Yoigo), and Paradise a La Carte. My executive background also includes leadership roles in large corporates such as Inetum and Indra, where I directed digital transformation initiatives, UX and service design teams, and IT solutions offerings. Beyond consulting, I am a regular speaker, lecturer, and author. I co-authored “101 IT Insights for Executives” (Prentice Hall, Spanish edition), publish the LinkedIn newsletter “Camino al Metaverso”, and frequently present at international conferences on digital innovation, strategy, and emerging technologies. My current focus is to partner with startups and scaleups worldwide as a Fractional Chief Digital Officer or Chief Strategy Officer-as-a-Service, helping them anticipate change, accelerate growth, and optimize their value propositions in today’s AI-driven business landscape. I combine a deep understanding of the Spanish market—operating from Madrid and Málaga—with international expertise, helping global companies and startups expand and succeed in Spain and Southern Europe.

Experience

Seniority LevelC-Suite
Years of Experience20+ years
Current StatusActive

Certification

Total Certifications1

Member of the Metaverse Standards Forum (Real/Virtual World Integration Working Group, 3D Web Interoperability Exploratory Group, and Outreach Speakers Bureau). Co-author of “101 IT Insights for Executives” (Prentice Hall, Spain edition). Frequent keynote speaker at international conferences on digital strategy, AI, UX, and emerging technologies. Lecturer in postgraduate and master’s programs on digital transformation, user experience, and innovation management.

Skills

Core skills1
Languages2

Skills

Strategic Leadership: Business strategy, digital transformation, innovation consulting, foresight and futures thinking, corporate alliances. Technology & Digital Expertise: AI and generative AI tools, large language models, Web3, blockchain, extended reality, digital platforms (CMS, DXP, CDP, CRM, ERP). User Experience & Service Design: UX research, customer journeys, service design methodologies, cross-channel marketing, product management. Executive Capabilities: Team leadership, stakeholder engagement, negotiation, public speaking, storytelling, decision-making under uncertainty. Industry Knowledge: Extensive project experience in luxury travel and tourism, financial services, insurance, telecommunications, media, government and public administration, retail, and education. Market Expertise: Deep understanding of the Spanish market, operating from Madrid and Málaga, helping international companies and startups expand or establish operations in Spain.

Languages

English
Spanish

Services