Hello, I'm Michael C.

Visionary Technology Executive with over two decades of experience leading enterprise - wide digital transformation and strategic IT alignment across complex, $500M P&L organizations. Proven success as a skeptical, data - driven leader in architecting scalable cloud, AI, and infrastructure solutions that consistently drive operational excellence and sustainable growth. Adept at translating strategic vision into a clear, actionable roadmap while empowering high - performing teams to deliver significant bottom - line results and multi - million - dollar cost avoidance. An Army veteran and Servant Leader, focused on building and mentoring cross functional teams in complex environments to achieve peak performance.

Details

Professional CategoryInformation Technology
Location
Years of Relevant Experience20+ years
Seniority LevelC-Suite
Consulting Rate (Hourly)125

Experience

SVP, Technology & Operations Transformation

Ruffalo Noel LevitzApril 2024 - CurrentLed a full-scale digital transformation and strategic roadmap development, positioning the company for accelerated growth and successfully guiding the transition to PCI 4.0 compliance. • Executed a four-data center consolidation into IBM Cloud, converting legacy systems into a self-optimizing ecosystem that generated a 40% increase in operational efficiency and $5.5M in cost avoidance. • Directed the complete lifecycle development of 4 in-house AI products, leading to an 80% improvement in customer engagement and a 62% reduction in operational costs. Simultaneously managed a suite of SaaS solutions, consistently exceeding client satisfaction targets by 93%. • Revamped IT operations via AI-driven machine learning and predictive analytics, decreasing critical system failures by 50% and improving system uptime to 99.99%, ensuring business continuity. • Developed a proactive global IT support model, building a high-performing team that produced $5M in annual cost savings while reducing average resolution time by 35% and enhancing operational responsiveness. • Delivered a comprehensive cloud migration strategy and technology roadmaps that accelerated the digital landscape and achieved a 25% faster time-to-market for new digital products, enhancing adaptability to emerging technologies.

Industry

Administrative and Support Services
Consumer Services
Education
Government Administration
Professional Services
Technology, Information and Media

Specific Jurisdictions That I'm Qualified In or Can Cover

United States: Tennessee

Language(s)

English

Education

Colorado Technical University

MastersExecutive Business Admin -

Your Skills

Military Service, Digital Transformation, Scalability, Organizational Strategy, Financial Management, Team Leadership, Talent Acquisition, Continuous Improvement Process, Visionary, Profit And Loss (P&L) Management

I am interested in

Professional / Business Networking
Career Opportunities
Providing Services based on my Expertise