• Led large-scale fulfilment and logistics transformation to enable profitable omnichannel growth with results measures in Total Cost of Fulfilment and Lead Time. • Drive automation, AI-enabled forecasting, digital solutions, and LEAN practices across 25 fulfilment units. • Designed and implemented close-to-market supply chain networks, including decentralised store-based fulfilment, to improve resilience, cost, and accessibility. • Align cross-functional stakeholders for strategic investments with clearly defined ROI. • Build, mentor and coach diverse, future-ready teams through reskilling and capability uplift for omnichannel retail.

• Owned global sourcing and operations strategy supporting omnichannel fulfilment and Zero Emission ambition. • Managed a 1 BEUR+ global sourcing portfolio, preparing external partners and organisation for 5× scalable growth. • Delivered 2%+ annual cost reductions through aligned partnership direction and value driven sourcing optimisation. • Established customer success measures and long-term supplier partnerships to balance cost, capacity, service performance, and sustainability. • Developed inclusive global leadership pipelines, leading 200+ professionals worldwide.

• Directed service fulfilment and last-mile operations with 500 MEUR+ spend and a team of 150 across APAC. • Built greenfield fulfilment operations in South Korea and India, enabling omnichannel capability and 2M+ orders. • Achieved 300 MEUR logistics savings through transport optimisation and flow redesign. • Secured 100% IWAY compliance ensuring responsible, sustainable operations. • Scaled organisational capability from 5 to 35 with leadership development and talent pipelines.

• Improved logistics operations and reduced cost by 20%, later influencing global flows. • Developed forecasting and transport planning aligned with business and supplier needs. • Ensured 100% sustainable sourcing and compliance with partners.

• Completed the logistics program for setting up one of the largest Network establishment projects in India and Ericsson. • Led a team of 100 in managing order to cash cycle and set up manufacturing logistics. • Changed the way Ericsson shipped network equipment with wide stakeholder engagements and change management, contributing to a perennial cost savings, starting with 10MEUR.

Associate Certified Coach – ACC

International Coaching Federation

2023

CPIM – Certified in Production & Inventory Management

APICS

2009

CSCP-Certified Supply Chain Professional

APICS

2008