Hello, I'm Ron Cotten Jr..

Technology Support Manager with over 20 years of experience leading IT operations and support services that empower end users to access and utilize technology effectively across diverse​,​ multi-site environments. Brings 14 years of expertise managing technology support for a public charter school network spanning 12 locations​,​ along with experience supporting government agencies and private organizations. Oversees help desk operations​,​ mentors and develops technical support teams​,​ and drives continuous improvement in service delivery and user experience. Excels at resolving complex technical issues​,​ implementing secure and scalable systems​,​ and aligning technology solutions with organizational needs. Recognized for clear communication​,​ strong organizational leadership​,​ and a collaborative​,​ user-centered approach to managing technology challenges.