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Santiago Brockmann

Strategic & Operational Leader | Hospitality, Real Estate & Business Growth | P&L, Asset Management & Organizational Strategy Advisor

About Me

Executive and strategic advisor with over 30 years of professional experience, including 23 years in hospitality, real estate, and tourism. Career built at the intersection of operations, strategy, and asset management, with a proven record reporting to boards, family offices, and investment funds. Extensive experience in creating, directing, and optimizing operations, transforming service culture, and designing guest experience. Bilingual (Spanish/English) with conversational French and Portuguese.

Jurisdiction

Mexico

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Independent Consulting Practice – Strategic and Hotel Growth Advisor
2022 - Present

Provides strategic, operational, and asset management advisory to family offices, UHNWIs, and investment funds. Supports hospitality and real estate clients in project evaluation, financial structuring, operational improvement and business development/Revenue Growth

Director of Operations
2020 - 2022

Directed operations for a boutique hospitality company. Oversaw full operations and P&L responsibility, including service standards, staffing, and commercial and revenue & strategy, marketing and brand positioning.

Asset Manager – Vice President
2019 - 2020

Regional head of Asset Management for a portfolio of over 2,000 hotel keys under international brands. Oversaw financial performance, operator relations and CapEx, reporting directly to the boards.

Asset Manager
2017 - 2018

Asset Managed hotel portfolio performance, ensuring profitability, operational efficiency, and alignment between owners and operators. Finalized construction investments

Asset Manager and Director of Tourism
2010 - 2017

Right-hand man to the CEO of this family office owned company focuses on tourism real estate. Directed tourism and hospitality assets within a diversified real estate group. Supervised hotel and luxury property operations, led investment analysis, and coordinated major development projects.

Divisional Director
2008 - 2010

Diversified product offering entering niche markets and developing distribution websites. Specialty in LGBT+ and Luxury markets.

Managing Director
2002 - 2007

Turnaround and direct responsibility of daily operations for two small hotel properties in Mexico City. Full P&L responsibility. Turnaround strategy.

Strategy Consultand
2000 - 2002

Supported multinational projects in operational efficiency and cost optimization. Conducted analysis, benchmarking, and reporting for executive decision-making.

Various roles in Commercial and Private Banking
1993 - 1999

Advised high-net-worth clients on asset protection and trust structures. Coordinated cross-border financial solutions with international fiduciary and legal partners.

Education

Degree of International BusinessRichmond University, London, United Kingdom
1990 - 1994

Skills

Core skills9
Languages2

Skills

Strategic Planning & Execution
Asset Management
Operational Excellence
Financial Analysis and modeling
Business development
Contract negotiations
Customer Experience
Turnaround Strategy
Staekholder Management

Languages

English
Spanish

Services