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MontySavage

Strategic IT leader with 5+ years of hands-on experience architecting and supporting enterprise infrastructure, hybrid networks, and cybersecurity programs. Expert in network engineering, Cisco Meraki deployments, cloud migrations, endpoint security, and automation scripting. Proven ability to scale systems, resolve mission-critical issues, and lead multi-site projects on time and under budget.

About Me

Experienced IT Support Leader with 5+ years of hands - on success in endpoint management, user onboarding, SaaS systems, and cross - functional team support. Proven ability to own IT operations in remote - first environments, streamline onboarding / offboarding, and enhance employee experiences using tools like Google Workspace, Jamf, Okta, and Slack. Adept at driving documentation, automation, and continuous improvement in fast - paced, collaborative settings.

Jurisdiction

United States | Ukraine | Romania | United Kingdom

Experience

Seniority LevelMid-Senior level
Years of Experience6-10 years
Current StatusActive
IT Manager
2023 - 2025

• Led IT onboarding / offboarding workflows across 9 global offices, ensuring 100% compliance and readiness. • Managed Google Workspace, Jamf, and Okta accounts for 300+ users; automated device provisioning and user access. • Authored and maintained internal SOPs, IT policy docs, and troubleshooting guides to improve ticket deflection. • Reduced manual provisioning by 25% using PowerShell and Ansible scripts. • Partnered with People Ops and Engineering to align security policies and access control.

Systems Administrator / IT Lead
2022 - 2023

• Served as escalation point for cross - functional teams; resolved complex issues across Apple and Windows devices. • Maintained SaaS tools and local systems for 1 , 000+ users across time zones. • Built access control policies and collaborated with HR on offboarding security procedures. • Created user - facing documentation that cut support requests by 30%.

IT Engineer
2022 - 2022

• Imaged and deployed 1 , 300+ devices via SCCM / PowerShell for HQ relocation. • Maintained AD user access and remote device support in a hybrid model.

Education

Degree of Political Science Cheyney Universtiy
2009 - 2013

Certification

Total Certifications1

CompTia A+, Network+

Skills

Core skills0
Languages1

Languages

English