Hello, I'm Stenea.
Details
- Professional CategoryInformation Technology
- Location
- Years of Relevant Experience20+ years
- Seniority LevelExecutive
- Consulting Rate (Hourly)120
Headline
Highly accomplished and results-driven leader with over 20 years of experience establishing and scaling global IT operations and business service functions within banking, technology and startups.
Experience
HEAD OF EMEA GBS
Relevant/Notable employerMoneycorpJuly 2021 - Current• Established and scaled the EMEA Global Business Services Hub, designing operational frameworks and governance models to support service delivery, application support, and cross-functional IT operations across multiple regions.
• Recruited and led a team of 95 professionals across diverse functions, fostering a collaborative, high-performance culture aligned with company values and long-term strategic goals.
• Managed multi-country stakeholder relationships across EMEA (UK, Spain, France, Romania, Ireland, Hong Kong, Dubai), ensuring alignment on operational priorities, business transformation initiatives, and service expectations.
• Oversaw budgeting and resource planning for the EMEA GBS, optimizing operational costs and achieving a 30% reduction through strategic vendor management and infrastructure consolidation.
• Led the transition to cloud infrastructure, balancing strategic vision with execution to deliver scalable, cost-effective solutions while maintaining business continuity and compliance.
• Implemented financial governance practices (FinOps) to monitor and optimize cloud expenditure, resulting in a 27% cost reduction and improved forecasting accuracy.
• Championed continuous improvement and change management, introducing early warning systems for critical infrastructure and streamlining operational workflows to enhance service reliability.
• Directed the full lifecycle management of IT assets across EMEA, ensuring cost-effective procurement, deployment, and retirement aligned with business needs and sustainability goals.
Program Manager
Relevant/Notable employerOrange MoneyDecember 2019 - July 2022• Led the strategic migration of traditional banking products to a new digital framework, resulting in a 12% increase in online customer acquisition/satisfaction.
• Defined and implemented streamlined customer onboarding processes for online and in-store channels, reducing onboarding time by 70%.
• Managed the development and launch of new digital products (e- wallets, debit cards, loans), contributing to a 42% increase in product adoption/revenue.
• Directed a cross-functional team of 20+ business analysts, developers, and UI/UX designers in an Agile environment.
Co-Founder
PersonaDecember 2016 - July 2019• Successfully navigated the dynamic startup environment, leading product management, project management, and people management from inception through a $9 million funding round.
• Defined the solution architecture and guided a team of 6 developers in implementing the first zero-knowledge digital identity trust protocol.
Innovation Enabler
Relevant/Notable employerSociete GeneraleAugust 2014 - July 2017• Designed and built InnoHive, a dedicated space for innovation and rapid prototyping, fostering a culture of experimentation and collaboration.
• Developed Sparkkit, an intrapreneurial framework to promote innovation within the organization, empowering employees to generate and implement new ideas.
• Conducted Design Thinking workshops to instill innovation as a core value and encourage employees to develop creative solutions.
• Organized hackathons to engage IT colleagues and generate innovative ideas, resulting in 3 ideas being further funded.
• Developed a startup accelerator program to support and mentor early-stage companies, contributing to the growth of the local startup ecosystem.
IT Infrastructure Team Leader
Relevant/Notable employerABN Amro BankDecember 2005 - July 2014• Led the IT infrastructure team, ensuring the stability, security, and efficiency of the bank's IT systems.
• Reported major IT incidents to ORM and implemented mitigation strategies to minimize business disruption.
• Identified and mitigated IT risks across infrastructure, application development, and retail and corporate banking.
Industry
- Financial Services
- Professional Services
- Technology, Information and Media
Specific Jurisdictions That I'm Qualified In or Can Cover
Germany
France
United Kingdom
Romania
Spain
Italy
Poland
Lithuania
Estonia
Austria
Belgium
Cyprus
Czech Republic
Denmark
Finland
Gibraltar
Greece
Hungary
Iceland
Ireland
Israel
Japan
Latvia
Liechtenstein
Luxembourg
Malta
Monaco
Montenegro
Netherlands
Norway
Oman
Portugal
Qatar
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
Sweden
Switzerland
Turkey
United Arab Emirates
United States
Language(s)
- English
- Romanian
Your Skills
Global Business Services Strategy&SetupBusiness TransformationOperation ExcellenceStakeholder ManagementProgram ManagementCulture BuildingChange ManagementBudget ManagementProblem SolvingTeam Management
Professional Interests
Shared Service CenterIT OperationsOperationsPeople ManagementAI
I am interested in
- Professional / Business Networking
- Career Opportunities
- Providing Services based on my Expertise