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Hello, I'm Pablo A. Sierra S..

Details

  • Professional CategoryInformation Technology
  • Location
  • Years of Relevant Experience20+ years
  • Seniority LevelDirector
  • Consulting Rate (Hourly)130

Headline

CTO | PMO | IT Technology Specialist | IT Project Manager | IT Manager | IT Delivery Manager | IT Retail Specialist | IT infrastructure Manager | IT Applications Manager

Experience

IT Business Partner Manager

Bausch & Lomb MexicoMay 2025 - CurrentLed IT operations and regional strategy for Mexico, Colombia, and Peru, aligning LATAM technology initiatives with U.S. corporate standards. Oversaw SAP (DEV/QAS/PRD), ServiceNow, and cloud infrastructure while managing budgets, audits, and compliance. Delivered measurable results such as a 45 % incident backlog reduction, 80 % faster SAP–3PL delivery, and 20 % infrastructure cost savings through automation, virtualization, and regional governance.

IT Field Technology Specialist

GAP Old Navy MéxicoMay 2019 - May 2022Directed IT operations for corporate offices and 29 stores, managing Oracle NetSuite, BI, and POS environments. Implemented network and system upgrades (Cisco→Meraki, RFID, Verifone), achieved 30 % annual savings in telecom and printing, and improved warehouse performance by 90 %. Collaborated with GAP U.S. teams on IT, Finance, and Retail projects, ensuring system stability and operational continuity during the pandemic.

GBT Help Desk Supervisor

VF Outdoor MéxicoApril 2007 - CurrentOversaw technology for corporate offices, distribution centers, and 50 stores supporting brands such as Vans, Reef, Timberland, The North Face, JanSport. Executed SAP migrations, ERP integrations, and logistics automation (RFID, TMS, PKM) improving operations by 90 %. Achieved 30–40 % cost reductions through vendor negotiations and secured OEA/NEEC certification compliance. Maintained uninterrupted operations for 12 years through proactive maintenance and global collaboration.

Industry

  • Administrative and Support Services
  • Construction
  • Education
  • Financial Services
  • Holding Companies
  • Hospitals and Health Care
  • Manufacturing
  • Professional Services
  • Retail
  • Technology, Information and Media
  • Wholesale

Specific Jurisdictions That I'm Qualified In or Can Cover

Mexico: Ciudad de México
United States

Language(s)

  • English
  • Spanish

Education

Instituto Politecnico Nacional

DegreeBachelor’s in Communications and Electronics EngineeringJuly 1988 - December 1992

Universidad Anahuac

DegreeBusiness Studies (in progress)January 2024 - Current

Your Skills

IT Strategy & Governance (ITIL / ISO 270ERP & Integration (SAP WM / TMS, Oracle)Infrastructure & Cloud (Azure / AWS)Cybersecurity & Compliance (SOX / DLP)Business Continuity (BCP / DRP)Virtualization (Citrix / VDI / StratodesNetworks & Data CenterAutomation&Omnichannel(Genesys/Chatbot)Regional IT Leadership (LATAM)Project & Vendor Management (Agile)

Professional Interests

Technology Strategy and Governance · ITERP & CRM IntegrationCybersecurity & Business ContinuityInfrastructure & CloudVirtualization & End-User ComputingAutomation & Omnichannel PlatformsData Analytics & BIRegional IT Leadership & Digital Transfo

I am interested in

  • Professional / Business Networking
  • Career Opportunities
  • Providing Services based on my Expertise

My listings (1)