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Calming the Chaos: Customer Support & Customer Experience

Are you a start-up looking for help building and scaling your Customer Support Department? This is my bread and butter. I’ve successfully built and scaled two Customer Support departments—one of them internationally—while maintaining a strong focus on CSAT scores, NPS, and overall customer satisfaction. I lead with empathy, drive operational efficiency, and foster team engagement to deliver exceptional customer experiences.

Details

  • CategoryOperations, Logistics, Customer Support

Location

USA

Industry

  • Administrative and Support Services
  • Hospitals and Health Care
  • Professional Services
  • Technology, Information and Media

Specific Jurisdictions That I'm Qualified In or Can Cover

    Countries

    • United States

    States

    • United States: Connecticut

Language(s)

  • English
US$175.00
per hour