I get called in when things have outgrown how they used to work. Over 18 years I have run operations at technology companies through growth, cost restructuring, and the run-up to acquisition, across SaaS, AI, Mobility, TravelTech, EdTech and Digital Media. Two of those companies, Comtravo and StackFuel, I helped take all the way to a successful exit. Along the way I have cut costs by up to 50%, integrated more than 10 acquisitions, and turned customer satisfaction scores from negative into some of the best in the business. I tend to get called in when the org chart hasn't caught up with the ambition: undefined roles, teams that have outgrown their own processes, plans that exist mostly in someone's head. Give me a complicated operating challenge and I will work out how to solve it.

I am Argentinian, graduated in Business Administration and Accounting at University of Buenos Aires, with postgraduation studies in Finance and Administration. Worked in small and multinational companies, being my most significant experience at Coca Cola, in Argentina, Chile and Mexico. I have developed myself in Accounting and Finance, in roles like Finance Planning, Commercial Finance, Customers Finance and Digital, leading projects related to M&A, customers acquisitions, business case development, and negotiations, acting as business partner with the Commercial Team and Senior Leaders.

I build brands that do real commercial work — not awareness decks. 16+ years in brand and product marketing across consumer tech, marketplaces, and global entertainment, with €2M+ budgets and teams up to 10. Recent work: repositioned Uzum's 20M-MAU marketplace on a consumer insight ("savings as social currency") - +5% GMV, +20% BNPL orders, +15% repeat purchase. Connected brand health to subscriber economics for the 100M+ user Yandex Plus / Kinopoisk ecosystem - +15% subscriber growth, ~+20% LTV. Eleven years at Disney building global IP and franchise brands (Disney, Marvel, Star Wars). Based in Barcelona, working across the EU and remote. Currently independent - open to consulting engagements and fractional brand leadership.

I help SaaS and service-based companies keep their customers longer, reduce churn, and build scalable customer success systems — without the cost of a full-time executive. With 20+ years of global leadership in customer experience, BPO, and SaaS operations, I’ve built and led teams for companies like Loadlink, Ruby Life, and Teleperformance, managing everything from onboarding and retention frameworks to AI-powered support automation. 🔑 What I bring: • Proven record of reducing churn & improving retention • Scalable onboarding & support frameworks • AI automation (Zendesk, HubSpot, Retool, knowledge bases) • Leadership across 24/7 global support teams 💡 I currently offer Fractional Head of Customer Success services for growing SaaS and service businesses looking to scale customer operations, retain more clients, and drive long-term revenue. 📩 Let’s connect if you want your customers to stay, succeed, and grow with you.

Visionary and results-driven Supply Chain/Operations Executive with over two decades of progressive leadership across multinational environments in FMCG, manufacturing, logistics, and technology. Renowned for architecting and scaling high-performance SCM organizations, driving digital transformation, and delivering end-to-end operational excellence. Proven track record in S&OP leadership, strategic procurement, master data governance, and business intelligence. Adept at aligning business strategy with innovative system solutions, including AI-driven logistics platforms and SAP-based process optimization. Fluent in English and German, with a hands-on leadership style and a passion for building future-ready, agile organizations.

Interested in Board opportunities

Available for complete and comprehensive product and Marketing management support and assignment, including upstream and down stream Marketing aspects, portfolio mgmt, customer journey aspects, B2B customer management focus etc., price listed is per hour basis, available for term basis or long term possibiity with further discussion and requirements.

I’m a strategic People and Culture professional with over 17 years of global experience driving talent, performance, and learning strategies that enable meaningful and scalable employee experiences. Most notably, I led transformational initiatives across the Standard Bank Group, where I shaped and delivered enterprise-wide performance and talent programmes for 45,000+ employees across multiple geographies. With deep expertise in performance management system implementation, talent lifecycle design, and organisational effectiveness, I blend data-driven decision-making with empathetic stakeholder engagement. My approach is grounded in aligning HR strategies with business outcomes, ensuring practical delivery and long-term impact. More recently, I supported global HR initiatives at ING in the Netherlands, contributing to the design and implementation of talent and learning programmes. While a shorter engagement, it reinforced my ability to adapt quickly and operate effectively in complex, multicultural environments. Now available for freelance and consulting engagements, I bring hands-on leadership, sharp execution, and a passion for helping organisations build people strategies that matter.

Senior Executive in Transformational Leadership with over 26 years of global experience leading supply chains, manufacturing, logistics, and commercial strategies in the FMCG sector across multicultural environments. Renowned for the ability to combine antifragile governance principles, organizational resilience, and ethics to create sustainable value in complex environments. Extensive experience in overseeing strategic initiatives, risk management, opportunity identification, ESG, and stakeholder engagement, including negotiations with Shareholders, Creditors, and Management Teams through the Board of Directors and Support Committees. My purpose: to lead organizations toward solid resilience and transformational success through strategic and ethical governance.

Dynamic business executive with a strong track record in strategic project and program leadership, operational management and business transformation across defense, consulting and industrial sectors. Proven ability to lead cross-functional teams, optimize operational structures and implement large-scale initiative across local and international markets. Experienced in stakeholder management, budgeting, financial and risk oversight and HR leadership. MBA-qualified and fluent in Greek, English and German, I bring a structured, analytical and multicultural mindset, strong negotiation skills and people-focused leadership style to complex organizational environments. Skills: Executive Leadership in Multinational Programs & Operations - Complex Project & Program Management (incl. ILS)- Financial Management- P&L experience -Budgeting & Risk Control - Human capital development-Strategic Planning & Capability Development -Change Management - Global mindset - Contract Negotiation & Stakeholder Management - Problem solving - Strong interpersonal &Communication skills

As a Customer Support Representative, I serve as the first point of contact for customers, ensuring that their issues and questions are resolved efficiently and professionally. I focus on delivering a positive and seamless experience while representing the company’s values and commitment to excellent service. Key Responsibilities: Respond to customer inquiries via [email/chat/phone/social media] with clarity, empathy, and efficiency. Troubleshoot product and service issues and provide clear, actionable solutions. Document and track support interactions using Jira tool Collaborate with cross-functional teams (product, sales, technical support) to resolve escalated issues. Gather customer feedback and share insights to help improve our product/service offerings. Maintain a knowledge base and help center articles to support self-service customers. Key Skills: Communication (written and verbal) Problem-solving and conflict resolution Time management and multitasking Customer empathy and patience Achievements: Resolved an average of 100% of tickets within SLA. Maintained a 100% customer satisfaction Helped reduce ticket volume by 70% by contributing to self-help resources.

Nikki Remkes is the founder of Remkes People Solutions, a consultancy dedicated to enhancing organizational effectiveness through strategic human resource management. With a wealth of experience in recruitment, talent management, and HR strategy, Nikki has established himself as a trusted strategic advisor for businesses ranging from start-and scale-ups to large enterprises, seeking to optimize their workforce. Nikki is an associate of smartrecruitment.ai and a senior advisor HR strategy and recruitment at OndernemersAdviseurs (business advisors).

We dive into your biggest challenges to get your business to the next level, whether that's fundraising, B2B sales, operations, finance, ... . And I give you my advise based on my personal experience, knowledge and outside perspective

Strategic Information Security Leader with 14+ years of experience building and leading security programs. Expertise in cloud security, threat management, vulnerability assessment, and incident response. Focused on minimizing risk and maximizing organizational resilience.

I am a Senior Consultant with over 18 years of international experience in the mining, energy, and industrial sectors. I specialize in leading strategic and capital projects, improving operational efficiency, and driving digital transformation initiatives. My expertise includes project governance, KPI development, and the implementation of innovative technological solutions that align with business objectives and deliver measurable results. Throughout my career, I have worked with multidisciplinary and remote teams across Latin America and Europe, coordinating end-to-end execution of high-impact projects. I have supported organizations in evaluating business opportunities, optimizing portfolios, and adopting data-driven strategies to maximize return on investment. With a strong background in engineering and agile project management, I ensure project delivery within scope, time, and budget while maintaining transparent stakeholder communication and continuous improvement. Currently, I lead productivity-focused initiatives under the Copper Capital Management Framework (CMF) for BHP, while supporting the development of scalable, technology-driven solutions.

My background includes all core disciplines of Human Resources. I bring a well-rounded and strategic approach to workforce management and organizational development. My expertise covers the full spectrum of HR functions, including talent acquisition, employee relations, performance management, benefits administration, training and development, compensation, compliance, and organizational change in high growth organizations. In addition to this broad HR foundation, I have extensive experience in labor relations, including union negotiations, grievance handling, and fostering collaborative labor-management partnerships. I have successfully navigated complex labor environments while maintaining alignment with business objectives and legal compliance. I can also educate leaders on how to navigate union avoidance. A key part of my career has also involved the successful implementation and optimization of HR systems. From selecting the right HR technology platforms to leading end-to-end system integrations and training initiatives, I’ve enhanced HR functionality and data-driven decision-making across organizations. I am passionate about aligning HR strategy with business goals, building high-performance cultures, and driving continuous improvement through innovation and best practices.

Experienced IT leader with proven success in Management, IT Operations, and Infrastructure Engineering. Skilled in aligning technical strategies and processes with organizational priorities, to enable the business through strong leadership of people and technology. Extensive background in technical aspects and team building as a result of mergers and acquisitions. Expertise in driving team performance as well as working cross-functionally with business groups throughout the organization. Specialties: • IT vision, strategic development, execution • Technology integration for mergers and acquisitions • IT Project Management • Budgeting & cost management • Cybersecurity strategy and execution • Organizational structure and development

I'm a communications strategist and advocacy executive from the US with 25+ years of experience — starting in corporate marketing and creative direction, then moving into political communications, legislative strategy, and global public education campaigns. I work fractionally with NGOs, advocacy organizations, and corporate DEI and HR teams that need senior communications leadership without a full-time hire. My background is unusual in this space: I spent the first half of my career as a graphic designer, creative director, and marketing director for companies ranging from small businesses to Fortune 500s. That executional foundation — brand strategy, audience segmentation, campaign architecture — is what separates my advocacy communications work from consultants who come purely from the policy world. I don't just advise on what to say. I know how to build the systems and materials that make it land. For the past decade, I've consulted for the Human Rights Campaign, the National Education Association, and organizations on five continents. I've developed national training programs, written policy guidance used by thousands of advocates, advised institutions on LGBTQ+ inclusion communications, and trained educators, healthcare providers, and spokespeople to communicate effectively in politically hostile environments. My work has been covered by the New York Times, PBS NewsHour, MSNBC, and Forbes. I'm now based in Spain and work with clients across the US, EU, and internationally, on both retainer and project bases. I bring particular depth to organizations navigating LGBTQ+ inclusion, anti-DEI pressure, or stakeholder communications where getting the wrong messaging carries real reputational or operational risk.

Experienced global executive across multiple regions and cultures, in global enterprises, PE-backed companies and SME businesses. Strong capability in managing multi-million budgets, integrating acquisitions, executing outsourcing/offshoring, driving complex turn-around, M&A, IPOs and Listings. Creative entrepreneur with a hands-on approach, building a clear vision and fostering new ideas to generate disruptive initiatives with minimal resources. Proven track record of execution and operational excellence to accelerate growth and increase profitability. An inspirational leader with consistent achievements, demonstrating effective collaboration with peer C-level executives. Proven capabilities in building world-class organizations from the ground-up, developing top talent and enabling culture transformation based on diversity and inclusion. Competence in Information & Operational Technology, Finance, Customer Management, Marketing and Extended Supply Chain, across several industries from Consultancy to Manufacturing, from Consumer Goods to Public Sector. I’m interested in transformation management and strategy & roadmap definition and implementation.

Over 30 years of experience in private equity, including co-founding of Stage Capital, an independent firm specialising in direct and complex secondary investments in the mid-market. Funds managed by Stage Capital have received capital from Goldman Sachs Asset Management and Glendower Capital (CVC Capital Partners Group). Extensive board experience having sat on the boards of over 20 different companies, acting as representative of private equity funds holding mainly controlling positions, with a large network of contacts to support portfolio companies’ needs. As a manager of Private Equity Funds, Laurent has been a member of 4 different Investment and Valuation committees over 20 years. Financial and technical experience allowing strategic guidance, risk assessment, operational improvement, and value creation planning with a combination of disciplined financial approach with commercial / operational insight.

Multidisciplinary professional with over 20 years of international experience in business analysis, data strategy, AI, and emerging technologies. I combine a strong foundation in engineering with creative problem-solving and entrepreneurship. As a co-founder, consultant, and former director of AI and robotics, I’ve led high-impact initiatives across sectors—from finance and art tech to robotics and Web3. Passionate about innovation, I bring strategic thinking, hands-on technical expertise, and a human-centered approach to every project.

Scrum Master and Agile Coach with 11+ years of experience enabling cross-functional product and engineering teams to deliver high-quality digital solutions. I focus on creating clarity, improving flow, and enabling a culture of ownership and continuous improvement. With a technical background and hands-on experience in complex, fast-paced environments, I help teams align around clear goals, manage dependencies effectively, and turn strategy into predictable delivery.

Jian is a results-driven technology executive and strategic leader with over two decades of experience transforming organizations through innovative data and AI initiatives. Currently serving as Senior Vice President and Deputy Chief Data Officer of Data and AI at Bank of China since July 2025, Jian is spearheading the design and construction of enterprise-wide data platforms while implementing comprehensive AI policy and strategy frameworks for one of the world's largest financial institutions. Throughout his distinguished career, Jian has consistently delivered transformational outcomes across diverse industries including financial services, healthcare, medical devices, and media. His expertise spans the complete spectrum of data and AI leadership—from architecting scalable modern data platforms to driving AI-powered business solutions that generate measurable revenue impact and operational efficiency gains. Jian holds an MBA from New York University, an MS in Telecommunications and Networking from the University of Pennsylvania, an MS in Bio-Mechanical Engineering from Drexel University, and a BS in Engineering from Beijing Institute of Technology. His unique combination of technical depth, business acumen, and proven leadership in scaling data and AI capabilities positions him as a thought leader in the evolving landscape of enterprise digital transformation.

Technology executive with 24+ years of experience driving digital transformation, AI-powered automation, and cloud-first strategies. Expertise in scaling AI-driven platforms, in voice technology, LLMs, and NLP for industries such as e-commerce, gaming, travel, and healthcare. Proven ability to architect and stabilize high-performance systems, optimize infrastructure, and lead engineering teams in high-growth startup environments. Adept at aligning technology investments with business goals to drive innovation, market competitiveness, and long-term scalability.