Senior Employee Relations and Human Resources leader with 15+ years of experience supporting organizations through complex people challenges across manufacturing, healthcare, financial services, government-contracting, and technology environments. I bring deep expertise in employee relations, workplace investigations, performance management, and HR leadership—grounded in fairness, compliance, and sound judgment. I partner closely with leaders at all levels to proactively address employee issues, reduce risk, and strengthen accountability while maintaining a people-first approach. Known for my ability to navigate sensitive situations with calm, clarity, and discretion, I help leaders make confident decisions that align with both business objectives and organizational values. My background includes extensive multi-jurisdictional employment law experience across the U.S., Mexico, Canada, India, the Philippines, and Tribal (Sovereign Nation) jurisdictions, allowing me to effectively support complex, highly regulated workforces. At my core, I am a trusted advisor who believes strong employee relations and thoughtful HR practices are foundational to healthy, high-performing organizations. I thrive in roles where I can influence outcomes, protect the business, and ensure employees are treated with dignity, consistency, and respect.

I am a senior risk executive with 20+ years building and leading operational and non-financial risk functions at global banks including BMO, Bank of the West (BNP Paribas), Wells Fargo, and JPMorgan. I design and stand up enterprise risk frameworks, RCSA programs, and governance functions, and I lead complex regulatory remediation under tight scrutiny. As an experience attorney, I bring a legal and regulatory lens that sharpens risk decisions. I am comfortable stepping into senior gaps on short notice or partnering on defined projects, and I move quickly from assessment to execution. Clients rely on me to bring structure, credibility, and momentum to high-stakes risk and governance challenges.

I help SaaS and service-based companies keep their customers longer, reduce churn, and build scalable customer success systems — without the cost of a full-time executive. With 20+ years of global leadership in customer experience, BPO, and SaaS operations, I’ve built and led teams for companies like Loadlink, Ruby Life, and Teleperformance, managing everything from onboarding and retention frameworks to AI-powered support automation. 🔑 What I bring: • Proven record of reducing churn & improving retention • Scalable onboarding & support frameworks • AI automation (Zendesk, HubSpot, Retool, knowledge bases) • Leadership across 24/7 global support teams 💡 I currently offer Fractional Head of Customer Success services for growing SaaS and service businesses looking to scale customer operations, retain more clients, and drive long-term revenue. 📩 Let’s connect if you want your customers to stay, succeed, and grow with you.

Visionary and results-driven Supply Chain/Operations Executive with over two decades of progressive leadership across multinational environments in FMCG, manufacturing, logistics, and technology. Renowned for architecting and scaling high-performance SCM organizations, driving digital transformation, and delivering end-to-end operational excellence. Proven track record in S&OP leadership, strategic procurement, master data governance, and business intelligence. Adept at aligning business strategy with innovative system solutions, including AI-driven logistics platforms and SAP-based process optimization. Fluent in English and German, with a hands-on leadership style and a passion for building future-ready, agile organizations.

I support leaders who want to resolve what their organization feels before they can explain it. As a Quantum Prism Field Healer, I read the energetic architecture of a team the moment I enter—or even before I enter—the space. Like a moving prism, I separate “white noise” from “essential light,” revealing buried tensions, unspoken truths, and the colors of culture that want to emerge. For 30 years, I helped CEOs and global organizations restore trust, open communication, and dissolve the invisible knots that block performance. My work does not impose solutions. I tune the field so leaders rediscover their own clarity, courage, and coherence—and the organization naturally aligns. If your company feels stuck, dim, or tangled in contradictions, I help you see—and shift—the spectrum of what is really happening. 🔮 Prism Capacity List｜Akiko the Crystal Clear 🌈 Prism Sensory Intelligence Reads the energetic architecture of an organization the moment she enters—detecting tensions, fractures, and unspoken truths long before they surface. 💠 Truth Signal Detection Identifies “what cannot be said” inside organizations and converts it into safe, actionable insight for CEOs. 🔍 Structural Clarity Mapping Reveals the hidden mechanics behind trust breakdowns, cultural stagnation, post-merger friction, and leadership isolation. 🕊 Psychological Safety Activation Creates a field where employees speak honestly without fear, enabling leaders to access information they could never obtain internally. 🌐 Executive Reality Alignment Helps CEOs see the actual dynamics of their teams—beyond reports, beyond hierarchy—and make clear, courageous decisions. 🔧 Organizational De-knotting Dissolves invisible “knots” in communication, authority, and culture that block performance and drain morale. 🔭 Whole-System Pattern Recognition Reads patterns across departments, power dynamics, informal networks, and emotional currents to identify the true root cause. 🔥 Leadership Courage Restoration Supports integrity-driven leaders in regaining clarity, conviction, and the ability to act decisively without distortion. 🌱 Cultural Regeneration Design Rebuilds trust, restores transparency, and reactivates the organization’s natural vitality after years of stagnation or internal conflict. 🌀 Intervention-Based Change Acceleration Designs rapid, high-leverage interventions that shift entire systems—not through reports, but through real-time fieldwork with leadership and employees. リーダー自身も言語化できない「組織が感じている違和感」を読み解き、 光のスペクトルのように構造を分解して“本質の色”を取り戻す仕事です。 私は Quantum Prism Field Healer（量子プリズム・フィールド・ヒーラー） として、 場に入った瞬間に組織のエネルギー構造を読み、 そこに隠れていた緊張・沈黙・葛藤を光に当てて可視化します。 30年にわたり、CEO・グローバル企業・経営陣の変革期に伴走し、 信頼の回復、透明性の再構築、文化の再生を支えてきました。 私は解決策を押し付けません。 光の場を調律し、リーダー自身が本来の勇気と明晰さを取り戻すプロセスを起動します。

I help individuals and organizations to transform overwhelm, complexity paralysis and change-challenge into inner calm, mastery, agility and empowerment. For over 20 years of experience in sustainability management and strategy, I am passionate about assisting leaders to create positive impact and value for themselves and the world. As a Partner Executive Coach at HQ Impact, I use my expertise in sustainability, systems ecology, and computer science to support executives and teams in developing and implementing innovative and effective solutions for the complex challenges of our times. As an Associate Faculty at The Bucharest University of Economics and a certified ICF Coach, I also enjoy sharing my knowledge and insights with students, professionals, and entrepreneurs who want to learn more about sustainability and how to apply it in their fields and industries. Through coaching and mentoring, I inspire and empower them to discover and leverage their strengths, values, and goals, and to create bridges between people and communities. I believe that sustainability is not only a concept, but a mindset, a skill, and a way of living.

More than 20 years dedicated to brands. Specialization in Branding at Kellogg Northwestern University, and MBA in Business Management and Leadership at San Pablo Madrid. Mentor at Unicorn Factory Lisboa and Guest Lecturer at EHL in Switzerland. Scholar of Carl Jung, Nietzsche, and other great minds, bringing psychology, philosophy, and mythology into the world of brands.

Multidisciplinary professional with over 20 years of international experience in business analysis, data strategy, AI, and emerging technologies. I combine a strong foundation in engineering with creative problem-solving and entrepreneurship. As a co-founder, consultant, and former director of AI and robotics, I’ve led high-impact initiatives across sectors—from finance and art tech to robotics and Web3. Passionate about innovation, I bring strategic thinking, hands-on technical expertise, and a human-centered approach to every project.

Technology executive with over 30 years of experience driving business transformation through strategic innovation and data-driven solutions. With a master’s in systems planning and deep expertise in strategic and financial planning, I’ve led projects across consulting, entrepreneurship, and executive leadership. As CTO of one of Mexico’s top tech consulting firms, I built and scaled practices in AI, sales automation, process optimization, cloud services, and IoT—delivering impactful solutions for sectors such as healthcare, banking, retail, hospitality, and smart cities. My value lies in bridging business strategy with a technological and cultural assessment with technological execution, designing tailored, high-impact solutions that are not only innovative, but practical and sustainable.

Change Management - Culture Transformation Change Management - ERP Change Management - OCM Built HR Operations from bottom up Developed Governance and programs/board of directors Developed HR policies, programs Developed DEI and People and Culture programs Developed Onboarding programs Planned and developed project mapping plans projects and framework Developed IT/IM systems for implementation government-wide more to review on my resume

Ericka Robinson | Fractional Chief People Officer Transforming People Strategy with Purpose, Precision, and Heart Ericka Robinson is a passionate Fractional Chief People Officer with over 15 years of executive-level experience leading HR, talent, and people operations across high-growth startups and global nonprofit organizations. Known for her strategic mindset and people-first approach, Ericka specializes in building agile, equitable, and scalable HR infrastructures that align with organizational mission and fuel long-term growth. Her impact spans diverse industries and environments—from scaling edtech startup Pear Deck from 45 to over 100 employees in just five months (supporting revenue growth from $5M to $20M), to leading the development of a AI integration plan at ISTH that reduced manual HR inquiries by 85%. She has designed equitable compensation frameworks, built DEI strategies from the ground up, and guided organizations through complex change with clarity and care. As a Fractional CPO, Ericka brings deep expertise in executive coaching, global workforce planning, performance systems, benefits and compensation design, and HR technology. Whether helping teams prepare for scale, implement AI-powered tools, or navigate transitions, she combines operational excellence with a vibrant, human-centered leadership style. She believes that building exceptional workplaces should include not only purpose and results—but also joy, celebration, and a whole lot of fun along the way. Ericka partners with organizations as a strategic advisor, interim executive, or project-based consultant—offering bold ideas, practical solutions, and a collaborative spirit to build cultures where people and purpose thrive.

I'm a communications strategist and advocacy executive from the US with 25+ years of experience — starting in corporate marketing and creative direction, then moving into political communications, legislative strategy, and global public education campaigns. I work fractionally with NGOs, advocacy organizations, and corporate DEI and HR teams that need senior communications leadership without a full-time hire. My background is unusual in this space: I spent the first half of my career as a graphic designer, creative director, and marketing director for companies ranging from small businesses to Fortune 500s. That executional foundation — brand strategy, audience segmentation, campaign architecture — is what separates my advocacy communications work from consultants who come purely from the policy world. I don't just advise on what to say. I know how to build the systems and materials that make it land. For the past decade, I've consulted for the Human Rights Campaign, the National Education Association, and organizations on five continents. I've developed national training programs, written policy guidance used by thousands of advocates, advised institutions on LGBTQ+ inclusion communications, and trained educators, healthcare providers, and spokespeople to communicate effectively in politically hostile environments. My work has been covered by the New York Times, PBS NewsHour, MSNBC, and Forbes. I'm now based in Spain and work with clients across the US, EU, and internationally, on both retainer and project bases. I bring particular depth to organizations navigating LGBTQ+ inclusion, anti-DEI pressure, or stakeholder communications where getting the wrong messaging carries real reputational or operational risk.

Experienced global executive across multiple regions and cultures, in global enterprises, PE-backed companies and SME businesses. Strong capability in managing multi-million budgets, integrating acquisitions, executing outsourcing/offshoring, driving complex turn-around, M&A, IPOs and Listings. Creative entrepreneur with a hands-on approach, building a clear vision and fostering new ideas to generate disruptive initiatives with minimal resources. Proven track record of execution and operational excellence to accelerate growth and increase profitability. An inspirational leader with consistent achievements, demonstrating effective collaboration with peer C-level executives. Proven capabilities in building world-class organizations from the ground-up, developing top talent and enabling culture transformation based on diversity and inclusion. Competence in Information & Operational Technology, Finance, Customer Management, Marketing and Extended Supply Chain, across several industries from Consultancy to Manufacturing, from Consumer Goods to Public Sector. I’m interested in transformation management and strategy & roadmap definition and implementation.

Summary With 25 years of experience in the sector of the Information technology. Work providing support and advice to the users of compute resources in different companies and coordinating projects for implementation of systems, logistics companies and telecommunications in several projects related to the administration of services of IT; I get the certifications of ITIL Foundation and PRINCE2 both accredited by the OGC, tools that you used in the implementation of solutions to customers in Deutsche Post DHL Mexico with headquarters in Germany, Bancomext, Cablemas who is the second largest operator of cable television in Mexico and belonging to the group of companies of Televisa.

I am a consultant and leadership coach based in Amsterdam, with over 20 years of experience helping organizations across Europe and Asia work smarter, lead better, and grow with clarity. I help leaders and teams make sense of complexity - turning challenges that seem big and complex into practical, human solutions that actually work in the real world. My approach is calm, structured, and people-centered: I focus on building systems and habits that support both performance and wellbeing. What I Offer 🔹 Strategic HR & Organizational Development I help organizations align their structures, processes, and people with their strategy. From workforce transformations to leadership alignment and consistency, I bring clarity to complex systems and guide teams toward sustainable results. 🔹 Leadership Coaching & Talent Development I work with leaders who want to grow their confidence, sharpen decision-making, and lead with empathy and purpose. My coaching and learning programs are pragmatic, interactive, and designed to create real behavioral change - not just insight. 🔹 Cross-Industry & International Experience Over the years, I’ve partnered with organizations across manufacturing, wholesale, retail, logistics, services, and non-profits, supporting multicultural teams throughout Europe, the Middle East, and Asia. This global perspective helps me adapt quickly and understand different cultural and organizational dynamics. My clients describe me as a calm, balanced personality - someone who listens attentively, asks the right questions, and helps them see the bigger picture. I bring structure where there’s complexity, clarity where there’s uncertainty, and practical solutions that teams can truly use.

Transformational team leader; expert developer of medical devices and life sciences instruments; strategic thinker.

Able to define a strategy based on your goals, solve problems and work with you to make your plans be real

A strategic and commercially focused CFO with international experience across diverse markets and sectors including manufacturing, construction, financial services and professional services. Expertise in finance and process transformation projects with experience of delivering successful European wide transformation. Career across multinational brands: Brother, SPX, Towergate. Company revenues worked range up to £1bn and finance departments of 80+ spanning multiple European subsidiaries.

An accomplished and established Financial Anti-Money Laundering, Anti-Terrorist Financing, Sanctions, Anti-Bribery & Corruption, Privacy and Canadian Banking Regulatory Compliance Leader with over 23 years extensive global experience in developing and implementing effective compliance programs across various financial industries utilizing innovation and latest technologies. A strong career history of performance in navigating complex regulatory environments, building compliance programs, mitigating risks, and promoting company-wide integrity. Skilled in fostering positive relationships, improving processes, and leading cross-functional teams to drive compliance initiatives. Highly adaptable and can effectively work independently or as part of a team. Leverages significant expertise and innovation to ensure regulatory adherence and promote a culture of compliance within dynamic environments.

I am a 25 year experienced media executive, with C-Suite experience running NBCUniversal in ANZ, Fremantle Media across APAC, Director of Production for Netflix and Chief Content Officer for the ABC. I am also Chair of a NFP board and Board Director of the Melbourne Theatre Company. I live in Melbourne, Australia.