Hello, I'm John H.

John Hard is a veteran operations leader with over 20 years of experience scaling service organizations​,​ building high-performance teams​,​ and leading transformational change across industries. As a fractional COO and founder of Zenbu Solutions​,​ he partners with growth-stage companies to bridge the gap between vision and execution—designing systems that drive clarity​,​ accountability​,​ and momentum. John’s career spans field-heavy verticals like solar​,​ home services​,​ and telecom​,​ where he led multi-region expansion​,​ reduced operating costs​,​ and implemented scalable systems for workforce management​,​ install logistics​,​ and customer experience. He’s directed P&Ls north of $40M​,​ stood up new markets across the U.S. and Canada​,​ and rebuilt underperforming teams into high-output operations. Known for his blend of hands-on grit and executive polish​,​ John excels at operational turnarounds​,​ leadership development​,​ and cross-functional alignment. He has advised executive teams on org design​,​ performance dashboards​,​ and strategic execution frameworks—helping founders focus on growth while ensuring the engine behind it runs smoothly. When he’s not solving complex operational puzzles​,​ John is coaching emerging leaders and building resilient cultures rooted in ownership​,​ transparency​,​ and service excellence.