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Hello, I'm Steve C.

With over 23 years of global operational leadership across EMEAT & Asia​,​ I bring a proven track record of transforming complexity into clarity (combining strategic planning with hands-on execution). I’m excited by the opportunity to join your network as a Fractional COO​,​ helping visionary founders build the systems​,​ alignment​,​ and resilience needed to scale successfully. Elevator Pitch As a seasoned COO​,​ I specialize in turning strategy into structure and execution. I’ve managed operations in 12+ countries​,​ led high-stakes global transitions​,​ driven $3M+ in annual cost savings​,​ and grown revenue by $3M in under 12 months All while ensuring safety​,​ sustainability​,​ and team empowerment. My leadership style is rooted in servant leadership​,​ clarity​,​ and accountability: making me an ideal partner for startups and scale-ups seeking operational rigor and flexibility. Unique Selling Proposition (USP) I’m not just a strategic operator​,​ I’m a transformation enabler. With both corporate depth and entrepreneurial agility​,​ I embed scalable frameworks into growing organizations​,​ delivering measurable outcomes. My ability to cross cultures​,​ functions​,​ and sectors (while unifying stakeholders around clear KPIs and goals) is a rare asset in high-growth environments. How I Add Value Operational Design: built and optimized systems for 200+ facilities across 12 countries for DOW Chemical​,​ overseeing $20M in budget and saving $3M annually. Strategic Growth:  increased European portfolio revenue by $3M in one year by leading “Journey of Discoveries” and stakeholder-led mobilizations. Organizational Alignment:  designed and led EMEAT & Asia-wide continuous improvement programs​,​ boosting team initiative​,​ ownership​,​ and engagement. Post-Crisis Leadership:  guided clients through COVID-era transformations​,​ reducing real estate footprint while boosting hybrid readiness and efficiency. Smart Innovation:  integrated IoT​,​ AI​,​ and big data in operations​,​ improving lifecycle management and maintenance excellence​,​ with 20%+ productivity gains.  Key Achievements Injury-Free Milestone:  maintained >1.8M hours injury-free—recognized with EH&S Safety Awards (2022 & 2023). Global Tender Strategy:  developed and implemented a winning global IFM tender strategy​,​ adopted by executive leadership in the U.S. High Client Satisfaction:  received client satisfaction awards 5 years running (2020–2024) across sectors including government​,​ pharma​,​ tech​,​ and financial. Cross-Sector Impact:  led FM and operations at AB InBev​,​ Deutsche Bank​,​ Verizon​,​ Cisco​,​ British FCO​,​ and others​,​ achieving 5–30% efficiency gains. Transformation Leadership:  turned around underperforming FM operations across 27+ sites​,​ introducing mobile tech teams and lean service delivery.  Key Differentiators Operational experience in 7+ industries including chemicals​,​ tech​,​ finance​,​ aviation​,​ R&D​,​ and government. Leadership in both corporate and startup settings​,​ including expat assignments (UAE​,​ India​,​ South Africa). Full-stack COO expertise: budget & P&L ownership​,​ CAPEX​/​OPEX planning​,​ team development​,​ safety​,​ and ESG. Fluency in four languages and adept at managing multicultural​,​ remote​,​ and hybrid teams. Core Competencies Strategic Execution | Change Management | P&L Ownership | Process Optimization Scaling Ops for Growth | Performance Dashboards | Team Enablement | AI​/​IoT Integration Client Satisfaction | Continuous Improvement | Cross-functional Leadership

Details

  • Location
  • Years of Relevant Experience20+ years
  • Seniority LevelDirector
  • Consulting Rate500
  • Highest Level of EducationMasters

Current / Most Recent Job Title

EMEA & Asia Regional Director

Current / Most Recent Employment

Newmark

Industry

    Specific Jurisdictions That I'm Qualified In or Can Cover

      Professional Membership / Certification

      Advanced Management Program (Strategy & Leadership)                          Site Manager training - iLead People Advanced Certified Maintenance Excellence - Certificate Safety Management Systems EHS & Achievement Competitive Excellence Aerodrome Operations Management Full Flight Simulator Training Boeing 737 - Commercial Pilot License - Airline Transport Pilot Training 

      Skills

      Core Competencies Strategic Execution | Change Management | P&L Ownership | Process Optimization Scaling Ops for Growth | Performance Dashboards | Team Enablement | AI​/​IoT Integration Client Satisfaction | Continuous Improvement | Cross-functional Leadership GIC LEADERSHIP & INNOVATION Proven track record of developing and  implementing strategic plans that drive innovation and business growth.  Driving transformational change Fostering culture of continuous improvement.   OPERATIONAL & FINANCIAL MANAGEMENT Managing large P&L accounts Demonstrating strong financial acumen  Strategic decision-making skills. Identifying problems, analyzing data Effective solutions and strategies Cost savings and improved profitability Operational excellence  CLIENT MANAGEMENT &  CUSTOMER CENTRICITY Exceptional interpersonal skills  Client relationships C-level, stakeholders Ensuring service levels are met Client expectations are exceeded. GLOBAL EXPERIENCE  &  CULTURE COMPETENCE   Managing multi-site, multi-cultural teams within Europe ​/​ MEAT ​/​ India, Expat roles in regions such as the UAE​/​Dubai - Abu Dhabi & South Africa. Deep understanding of the needs & requirements of different markets Tailored and effective service delivery. SERVICE DELIVERY  & SAFETY ASSURANCE Commitment to exceptional service delivery, ensuring only the best is good enough and always going the extra mile Strong safety awareness and controls Ensuring a safe working environment CUSTOMER RELATIONSHIP MANAGEMENT & DEVELOPMENT Establishing credibility with leaders Building effective relationships based on trust and respect Acting as a trusted advisor.

      Areas of Professional Interest

      General Management, C-level