Hello, I'm Steve C.
With over 23 years of global operational leadership across EMEAT & Asia, I bring a proven track record of transforming complexity into clarity (combining strategic planning with hands-on execution). I’m excited by the opportunity to join your network as a Fractional COO, helping visionary founders build the systems, alignment, and resilience needed to scale successfully. Elevator Pitch As a seasoned COO, I specialize in turning strategy into structure and execution. I’ve managed operations in 12+ countries, led high-stakes global transitions, driven $3M+ in annual cost savings, and grown revenue by $3M in under 12 months All while ensuring safety, sustainability, and team empowerment. My leadership style is rooted in servant leadership, clarity, and accountability: making me an ideal partner for startups and scale-ups seeking operational rigor and flexibility. Unique Selling Proposition (USP) I’m not just a strategic operator, I’m a transformation enabler. With both corporate depth and entrepreneurial agility, I embed scalable frameworks into growing organizations, delivering measurable outcomes. My ability to cross cultures, functions, and sectors (while unifying stakeholders around clear KPIs and goals) is a rare asset in high-growth environments. How I Add Value Operational Design: built and optimized systems for 200+ facilities across 12 countries for DOW Chemical, overseeing $20M in budget and saving $3M annually. Strategic Growth: increased European portfolio revenue by $3M in one year by leading “Journey of Discoveries” and stakeholder-led mobilizations. Organizational Alignment: designed and led EMEAT & Asia-wide continuous improvement programs, boosting team initiative, ownership, and engagement. Post-Crisis Leadership: guided clients through COVID-era transformations, reducing real estate footprint while boosting hybrid readiness and efficiency. Smart Innovation: integrated IoT, AI, and big data in operations, improving lifecycle management and maintenance excellence, with 20%+ productivity gains. Key Achievements Injury-Free Milestone: maintained >1.8M hours injury-free—recognized with EH&S Safety Awards (2022 & 2023). Global Tender Strategy: developed and implemented a winning global IFM tender strategy, adopted by executive leadership in the U.S. High Client Satisfaction: received client satisfaction awards 5 years running (2020–2024) across sectors including government, pharma, tech, and financial. Cross-Sector Impact: led FM and operations at AB InBev, Deutsche Bank, Verizon, Cisco, British FCO, and others, achieving 5–30% efficiency gains. Transformation Leadership: turned around underperforming FM operations across 27+ sites, introducing mobile tech teams and lean service delivery. Key Differentiators Operational experience in 7+ industries including chemicals, tech, finance, aviation, R&D, and government. Leadership in both corporate and startup settings, including expat assignments (UAE, India, South Africa). Full-stack COO expertise: budget & P&L ownership, CAPEX/OPEX planning, team development, safety, and ESG. Fluency in four languages and adept at managing multicultural, remote, and hybrid teams. Core Competencies Strategic Execution | Change Management | P&L Ownership | Process Optimization Scaling Ops for Growth | Performance Dashboards | Team Enablement | AI/IoT Integration Client Satisfaction | Continuous Improvement | Cross-functional Leadership
Details
- Location
- Years of Relevant Experience20+ years
- Seniority LevelDirector
- Consulting Rate500
- Highest Level of EducationMasters
Current / Most Recent Job Title
EMEA & Asia Regional Director
Current / Most Recent Employment
Newmark
Industry
Specific Jurisdictions That I'm Qualified In or Can Cover
Professional Membership / Certification
Advanced Management Program (Strategy & Leadership) Site Manager training - iLead People Advanced Certified Maintenance Excellence - Certificate Safety Management Systems EHS & Achievement Competitive Excellence Aerodrome Operations Management Full Flight Simulator Training Boeing 737 - Commercial Pilot License - Airline Transport Pilot Training
Skills
Core Competencies Strategic Execution | Change Management | P&L Ownership | Process Optimization Scaling Ops for Growth | Performance Dashboards | Team Enablement | AI/IoT Integration Client Satisfaction | Continuous Improvement | Cross-functional Leadership GIC LEADERSHIP & INNOVATION Proven track record of developing and implementing strategic plans that drive innovation and business growth. Driving transformational change Fostering culture of continuous improvement. OPERATIONAL & FINANCIAL MANAGEMENT Managing large P&L accounts Demonstrating strong financial acumen Strategic decision-making skills. Identifying problems, analyzing data Effective solutions and strategies Cost savings and improved profitability Operational excellence CLIENT MANAGEMENT & CUSTOMER CENTRICITY Exceptional interpersonal skills Client relationships C-level, stakeholders Ensuring service levels are met Client expectations are exceeded. GLOBAL EXPERIENCE & CULTURE COMPETENCE Managing multi-site, multi-cultural teams within Europe / MEAT / India, Expat roles in regions such as the UAE/Dubai - Abu Dhabi & South Africa. Deep understanding of the needs & requirements of different markets Tailored and effective service delivery. SERVICE DELIVERY & SAFETY ASSURANCE Commitment to exceptional service delivery, ensuring only the best is good enough and always going the extra mile Strong safety awareness and controls Ensuring a safe working environment CUSTOMER RELATIONSHIP MANAGEMENT & DEVELOPMENT Establishing credibility with leaders Building effective relationships based on trust and respect Acting as a trusted advisor.
Areas of Professional Interest
General Management, C-level