John Hard is a veteran operations leader with over 20 years of experience scaling service organizations, building high-performance teams, and leading transformational change across industries. As a fractional COO and founder of Zenbu Solutions, he partners with growth-stage companies to bridge the gap between vision and execution—designing systems that drive clarity, accountability, and momentum. John’s career spans field-heavy verticals like solar, home services, and telecom, where he led multi-region expansion, reduced operating costs, and implemented scalable systems for workforce management, install logistics, and customer experience. He’s directed P&Ls north of $40M, stood up new markets across the U.S. and Canada, and rebuilt underperforming teams into high-output operations. Known for his blend of hands-on grit and executive polish, John excels at operational turnarounds, leadership development, and cross-functional alignment. He has advised executive teams on org design, performance dashboards, and strategic execution frameworks—helping founders focus on growth while ensuring the engine behind it runs smoothly. When he’s not solving complex operational puzzles, John is coaching emerging leaders and building resilient cultures rooted in ownership, transparency, and service excellence.