Duration: Full-day intensive (6 hours, can be split across 2 days) Your team wants to be more customer-centric but doesn’t know where to start with user research. I’ll teach your team practical research methods and help you plan your first research initiative. What you get: • Pre-session survey to understand your team’s research maturity • Full-day workshop covering: research planning, interview techniques, synthesis methods, presenting findings • Hands-on exercises using your actual product​/​challenge • Custom research plan template for your organization • 30-day email support for questions as you execute your first research project Best for: Product​/​design teams (5-20 people) who want to start doing research but don’t have a dedicated researcher. Delivery: Virtual or in-person (Bay Area only). Completed within 3 weeks of kickoff.

Location

USA