Visionary and results-driven Supply Chain/Operations Executive with over two decades of progressive leadership across multinational environments in FMCG, manufacturing, logistics, and technology. Renowned for architecting and scaling high-performance SCM organizations, driving digital transformation, and delivering end-to-end operational excellence. Proven track record in S&OP leadership, strategic procurement, master data governance, and business intelligence. Adept at aligning business strategy with innovative system solutions, including AI-driven logistics platforms and SAP-based process optimization. Fluent in English and German, with a hands-on leadership style and a passion for building future-ready, agile organizations.

I help SaaS and service-based companies keep their customers longer, reduce churn, and build scalable customer success systems — without the cost of a full-time executive. With 20+ years of global leadership in customer experience, BPO, and SaaS operations, I’ve built and led teams for companies like Loadlink, Ruby Life, and Teleperformance, managing everything from onboarding and retention frameworks to AI-powered support automation. 🔑 What I bring: • Proven record of reducing churn & improving retention • Scalable onboarding & support frameworks • AI automation (Zendesk, HubSpot, Retool, knowledge bases) • Leadership across 24/7 global support teams 💡 I currently offer Fractional Head of Customer Success services for growing SaaS and service businesses looking to scale customer operations, retain more clients, and drive long-term revenue. 📩 Let’s connect if you want your customers to stay, succeed, and grow with you.

A proven Chief Data Officer who helps organizations turn fragmented, legacy, or siloed data environments into modern, AI-ready ecosystems. As a Fractional Chief Data Officer and Data/AI Strategy leader, I combine executive-level vision with hands-on delivery to accelerate modernization, governance, and business impact.

With over 25 years in IT and cybersecurity executive management, I have a proven track record in strategic technology leadership; helping businesses align their IT initiatives to achieve their business goals. Engagements have included SMEs and long-term enterprise clients such as Bank of Canada, Toyota Canada, Reliance Home Comfort and Union Energy. I work with you to tailor IT strategies that align seamlessly with your business objectives. By implementing cost-effective solutions along with proactive risk management, I ensure that the technologies not only support the business goals, but deliver tangible results and excellent ROIs. As Your vCIO, I am dedicated to collaborating closely with you and your team; to align technology initiatives with the overall business objectives, manage IT resources, ensure data security and compliance, and drive innovation for business success.

I am a consultant and leadership coach based in Amsterdam, with over 20 years of experience helping organizations across Europe and Asia work smarter, lead better, and grow with clarity. I help leaders and teams make sense of complexity - turning challenges that seem big and complex into practical, human solutions that actually work in the real world. My approach is calm, structured, and people-centered: I focus on building systems and habits that support both performance and wellbeing. What I Offer 🔹 Strategic HR & Organizational Development I help organizations align their structures, processes, and people with their strategy. From workforce transformations to leadership alignment and consistency, I bring clarity to complex systems and guide teams toward sustainable results. 🔹 Leadership Coaching & Talent Development I work with leaders who want to grow their confidence, sharpen decision-making, and lead with empathy and purpose. My coaching and learning programs are pragmatic, interactive, and designed to create real behavioral change - not just insight. 🔹 Cross-Industry & International Experience Over the years, I’ve partnered with organizations across manufacturing, wholesale, retail, logistics, services, and non-profits, supporting multicultural teams throughout Europe, the Middle East, and Asia. This global perspective helps me adapt quickly and understand different cultural and organizational dynamics. My clients describe me as a calm, balanced personality - someone who listens attentively, asks the right questions, and helps them see the bigger picture. I bring structure where there’s complexity, clarity where there’s uncertainty, and practical solutions that teams can truly use.

I have an extensive record of generating, driving, and operationalizing strategic performance, growth, and diversification for international organizations in various sectors across world regions. My core expertise is in executive management, ideating and developing content and enterprise, building advocacy and partnerships with high-level stakeholders within government bodies, business associations, and multinational corporations, transforming ideas into products and services, and policy into branding. I have developed award-winning campaigns with a global reach. My expertise in the strategic planning and delivery of complex mega iconic events, such as the Olympic Games and World Expos is renowned. I have a passion and penchant for entrepreneurship, stakeholder engagement, and strategic communication that has resulted in award-winning film productions and public art initiatives, presented to the public in about twenty countries in both the traditional and TEDx formats.

A highly effective, accomplished and pragmatic professional with a solid history of achievement who has over two decades of experience driving organizational change, digital transformation and business process improvement as well as managing large complex programmes and leading global cross-functional and cross-cultural teams. 

 I have extensive experience working for a combination of Fortune 100 companies, entrepreneurial startups as well as a long running track record of supporting purpose driven organizations. My nonprofit roles range from Board Member of Kidpower International (an American based international leader in personal safety education) and Leadership Team Member at ApartofMe.app (an UK based charity dedicated to helping young people through loss and trauma) as well as an Executive Coach the Founder of the Firefly Project (UK educators providing grief education for children) and Director of Operation for Women Political Leaders (a global network of women politicians with the mission of increasing both the number and the influence of women in political leadership positions).

While pursuing his studies in Medical Computer Science, Stefan began his career as a scientific assistant. He is contributing to a pharmacological imaging study that focused on post-menopause abdominal deposit formation, refining and applying a novel volume measurement heuristic. This sparks deep interest in computer graphics and volume rendering, and medical imaging and other imaging technology and such. Software Engineer with proficiency in programming languages, adept at applying skills to diverse projects. Stefan proves his ability to tackle diverse projects, from implementing features in dental software to data mobilization solutions and enhancing asset management systems. He is eager to leverage his expertise for new challenges. Summer Internship at the Thomas J. Watson Research Center sparked his Master's thesis on Security and Policy in Distributed Systems. While assisting with coding on aspects of the team's projects, Stefan hones his problem-solving and software engineering skills, proving invaluable for applying his knowledge to his thesis research and making them transferable to various professional settings. Thriving as a self-employed Technical Consultant after graduation, leveraging his diverse skill set. Working with prominent Austrian clients, Stefan tackles a wide range of challenges, demonstrating his adaptability and versatility. His roles encompass researcher, software architecture and development team lead, technical project manager, business analyst, and security expert. He proactively takes on additional responsibilities like test and defect management, documentation, and IT operations, solidifying his reputation for initiative. Sole Regional Lead Senior Technical Consultant for Austria within the IBM Watson Health Government Health and Human Services Lab Services Implementation team. Stefan tackles complex problems for governmental and partner organisations using the Cúram Social Program Management (SPM) Platform. His leadership skills prove instrumental in coordinating and guiding international, multidisciplinary, and geographically dispersed teams. Leveraging several years of successful engagement with the SPM platform, Stefan expands his expertise to other relevant SPM modules and eventually revisits and delves deeper into Cloud Computing, Natural Language Understanding, Machine Learning and Artificial Intelligence. Enterprise Architect for Austria's sole organization with a hybrid non-profit and LLC structure, responsible for both national and EU-level digital health initiatives. Stefan plays a pivotal role in advancing Electronic Medical Record interoperability, a cornerstone of public health integration and access management. He succeeded a senior expert and commissioner during a crucial transitional phase, spearheading digital healthcare advancements amidst leadership changes and organizational evolution. His adaptability has been vital in addressing challenges such as budget constraints, tight timelines, and complex regulatory landscapes. Collaborating with stakeholders ranging from grassroots healthcare providers to federal and EU policymakers, Stefan ensures alignment with regulations and strategic goals, including contributions to public health management efforts such as the COVID-19 pandemic response. He skillfully navigates the organization's dual structure, optimizing architecture, operations, and transformation strategies, while fostering impactful partnerships across governance levels. Transitioning to pursue professional development opportunities aligned with his long-standing interest. Stefan focuses on applied research, public and technical policy, digital and public health in the context of computing as such, and his intrinsic drive to expand his horizons, all centered around Cognitive Computing as the assistive technology of the future augmenting human capability. Acceptance into a business formation program. After establishing HHSIOP FlexCo (Health and Human Service Interoperability), seed stage. He is currently working on this venture, which is to serve as the foundational platform for developing a theoretically founded framework as a basis to build a series of interrelated businesses that promote sustainability and equity.

Multicultural Mexican executive with 25+ years of experience in corporate and operational leadership roles. I began my career in financial planning and advanced to leading full business units with P&L responsibility. I specialize in business transformation, governance, and family-owned enterprises, serving on Boards and Advisory Committees. Educated at Tec de Monterrey (MBA), with executive programs at Stanford, Kellogg, and IPADE. Passionate about travel, cooking, fitness, and paddle tennis. The last book I read was Atomic Habits by James Clear.

Experienced operating partner with a strong entrepreneurial background, driving operational excellence, scalable growth, and organizational alignment. I specialize in structuring operations, building high-performing teams, and translating strategy into measurable results. Former CEO and startup founder, I bring a rare combination of strategic vision and hands-on execution. I thrive in fast-paced, complex environments where operational clarity, leadership, and cross-functional collaboration are critical to sustainable success.

Mike is a board-facing CIO who scaled a $500M Blackstone portfolio company to $2.5B in revenue through 24 acquisitions, transforming IT into a strategic growth engine. With 30 years of experience across fintech, healthcare, retail, construction, and high-tech, Mike delivers enterprise-wide modernization, AI adoption, and cybersecurity uplift that unlock EBITDA impact and investor value. Most recently, Mike served as Chief Information Officer of Legence, a Blackstone portfolio company specializing in mission-critical building engineering and construction. As a member of the executive leadership team, he led digital strategy, acquisition integration, and cloud transformation across a multi-brand platform. His initiatives raised the company’s cyber maturity score from 16 to 97 out of 100, drove 80%+ adoption of AI tools across operations and finance, and enabled daily board-level reporting through a newly built enterprise data warehouse. Previously, Mike was Head of Global Information Technology for Blackhawk Network, a $1.5B Silver Lake-backed fintech leader. He delivered global ERP and CRM platforms across three continents, integrated 18 acquisitions, and consolidated 12 regional data centers into a single cloud architecture—reducing infrastructure costs and accelerating revenue synergies. Earlier leadership roles at Peet’s Coffee (A JAB portfolio company), Blue Shield of California, Applied Materials, Deem, and Accenture shaped Mike’s expertise in regulated industries, consumer enablement, and global delivery. He has led teams of 500+, managed budgets exceeding $80M, and built scalable systems that support growth, compliance, and operational excellence. Mike holds a B.S. in Computer Science from Northwestern University. He thrives in complexity, builds high-performing teams, and partners with boards to align technology with strategic outcomes.

Strategic marketing and brand leader with 15+ years of international experience across FMCG, healthcare, fashion, tech, and food industries. Proven track record in growth strategy, brand positioning and business transformation, delivering measurable value creation through data - driven insights, hypothesis testing, and executive advisory. Skilled in cross - functional collaboration, coaching, and capability building, with an entrepreneurial spirit developed through start - up support and corporate transformation initiatives.

Jian is a results-driven technology executive and strategic leader with over two decades of experience transforming organizations through innovative data and AI initiatives. Currently serving as Senior Vice President and Deputy Chief Data Officer of Data and AI at Bank of China since July 2025, Jian is spearheading the design and construction of enterprise-wide data platforms while implementing comprehensive AI policy and strategy frameworks for one of the world's largest financial institutions. Throughout his distinguished career, Jian has consistently delivered transformational outcomes across diverse industries including financial services, healthcare, medical devices, and media. His expertise spans the complete spectrum of data and AI leadership—from architecting scalable modern data platforms to driving AI-powered business solutions that generate measurable revenue impact and operational efficiency gains. Jian holds an MBA from New York University, an MS in Telecommunications and Networking from the University of Pennsylvania, an MS in Bio-Mechanical Engineering from Drexel University, and a BS in Engineering from Beijing Institute of Technology. His unique combination of technical depth, business acumen, and proven leadership in scaling data and AI capabilities positions him as a thought leader in the evolving landscape of enterprise digital transformation.

Imagine walking into a bustling coffee shop where the aroma of freshly brewed coffee mingles with the sound of laughter and friendly chatter. That's the kind of atmosphere I help businesses create – a place where customers love to return and employees are excited to work. I'm Keith Hessel, and I've made it my mission to help businesses keep people on both sides of the counter. My journey in customer service began about twenty years ago, and it's been quite the adventure. I've worn many hats – from handling customer retention and sales to managing volunteers and even setting up entire departments dedicated to improving customer experiences. Each role taught me something valuable about what makes people tick and why they choose to stay loyal to a business or organization. As the world was emerging from the shadows of the pandemic, I saw an opportunity. Businesses were struggling to reconnect with their customers and reinvigorate their teams. That's when I founded Serve Business Consulting LLC. My goal? To help businesses in not just recover, but thrive in this new landscape. I developed the SERVE customer service model – Smile, Engage, Relate, Verify, Extra Mile. It's not just a catchy acronym; it's a philosophy that transforms how businesses interact with their customers and employees. Imagine a store where every customer feels like they're visiting an old friend, or a workplace where employees genuinely look forward to Monday mornings. That's the kind of change I help create. My approach is tailored for small, locally owned businesses. Why? Because these businesses are the backbone of our communities, and they have the agility to implement real change quickly. I've seen businesses reduce their marketing budgets by thousands of dollars per month simply by focusing on what their existing customers were telling them. It's amazing what you can achieve when you really listen. I believe that true success in business comes from serving others with excellence and integrity. With every client, my goal is always the same – to help them serve their own small corner of the world with passion and purpose. After all, in the world of business, the best stories are those where everyone wins – customers and employees alike. But it's not just about numbers and strategies. It's about creating a culture of service that extends beyond the workplace. When I'm not helping businesses, you might find me volunteering at my church, cheering on my wife (in the form of wrangling our 6 kids) at her orchestra concerts, or geeking out over the latest Star Trek episode.

Technology executive with over 30 years of experience driving business transformation through strategic innovation and data-driven solutions. With a master’s in systems planning and deep expertise in strategic and financial planning, I’ve led projects across consulting, entrepreneurship, and executive leadership. As CTO of one of Mexico’s top tech consulting firms, I built and scaled practices in AI, sales automation, process optimization, cloud services, and IoT—delivering impactful solutions for sectors such as healthcare, banking, retail, hospitality, and smart cities. My value lies in bridging business strategy with a technological and cultural assessment with technological execution, designing tailored, high-impact solutions that are not only innovative, but practical and sustainable.

A commercially astute and personable life sciences leader with over two decades of experience building and scaling high-performing teams across digital health, clinical development, and biopharma. Adept at forging long-term strategic partnerships and guiding organisations from concept through to operational maturity and revenue. Proven success in aligning cross-functional teams, investors, and stakeholders to deliver innovative solutions that improve patient outcomes. Recognised for strong ethics, dedication, and inclusive leadership, with a hands-on approach that fosters trust and drives meaningful change. Passionate about accelerating the development of therapies through collaborative, insight-led engagement.

Expert in creating unique experiences that connect audiences with brands, driving visibility, engagement, and strategic results. I specialize in leading event projects from concept to execution, aligning business objectives with innovative solutions. My approach combines creativity, efficient resource management, and the use of digital tools to ensure the success of every initiative. Driven by my passion for wellness and my entrepreneurial spirit, in 2023 I launched my first major personal project: an exclusive boutique training studio in Madrid.

With a career built at the intersection of innovation, strategy, and project leadership, I bring not only experience but also a renewed passion and energy to every collaboration. After years in executive roles within major companies, I now focus on helping organizations and people grow through impactful projects that combine agility, creativity, and purpose. I believe that technology is not the end goal, but a powerful means to create meaningful solutions. Today, as an independent Project Manager and consultant, I thrive on building bridges between ideas and execution — always guided by people, learning, and continuous improvement.

I am a Supreme Court Attorney with more than twenty years of experience in civil litigation, credit recovery, and strategic legal advisory. I support companies and private clients across Italy and Europe, with a focus on EU Law, human rights protection under the ECHR, and corporate compliance (D.Lgs. 231/2001). Since founding my law firm in 2004, I have managed complex disputes, enforcement procedures, and contractual matters with a pragmatic and results‑oriented approach. Over the years, I have collaborated with national legal networks and major financial institutions, strengthening my expertise in judicial and extrajudicial credit recovery. My background includes international training in London and advanced specialization in EU judicial systems and the European Court of Human Rights. I work fluently in English and am available for cross‑border assignments.

I offer HR consultation and administrative support to small, growing business. I handle all things HR while owners/operators focus on running their business.

I have more than 25 years of experience in marketing strategies working for the biggest Media Agencies and Advertisers in Spain, EMEA, and LATAM, such as The Coca Cola Company, General Motors, Mondelez, or P&G among other. I have an MBA from IESE Business School.

Multi-disciplinary compliance executive, fintech strategist, and founder with global experience across risk management, governance, payments, tokenized assets, and cross-border advisory. I operate at the intersection of regulatory transformation and real-world business execution, helping firms build compliant, scalable, and future-ready infrastructure. Passionate about shaping ethical finance in emerging and digital markets.